# Discourse-Intercom Integration
**URL:** https://meta.discourse.org/t/discourse-intercom-integration/213819
**Category:** Support
**Created:** [January 4, 2022, 12:18pm UTC](https://meta.discourse.org/t/discourse-intercom-integration/213819 "2022-01-04T12:18:43Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Kristine\_Marhilevica](https://meta.discourse.org/u/Kristine_Marhilevica)
#### Post date: [January 4, 2022, 12:18pm UTC](https://meta.discourse.org/t/discourse-intercom-integration/213819/1 "2022-01-04T12:18:43Z")
Hello there! Happy New Year! We use Intercom for our support and Discourse for our customer community forum. Unfortunately, Intercom does not have a good customer portal or any good options for our customers to have an overview of their support chat/ticket history with statuses (opemn/closed etc.) etc. So I was wondering if you had any good integration prossibilities that could solve or partially solve this? The scenario would be that when a user enters the Ardoq User Community, they could also get a searchable list with their (only their, not other company’s users’) Intercom chats/tickets somewhere in the portal?
Thank you in advance!y
Kristine
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### Author:  [@rishabh](https://meta.discourse.org/u/rishabh)
#### Post date: [January 5, 2022, 12:01pm UTC](https://meta.discourse.org/t/discourse-intercom-integration/213819/2 "2022-01-05T12:01:15Z")
Hey Kristine,
I believe that out of the box, we only offer these widgets:
- [Intercom Widget](https://meta.discourse.org/t/intercom-widget/107517)
- [Discourse Intercom (Advanced)](https://meta.discourse.org/t/advanced-discourse-intercom/106622)
For greater levels of integration, you’d probably have to use the API, Webhooks or write a custom Discourse plugin.
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### Author:  [@Kristine\_Marhilevica](https://meta.discourse.org/u/Kristine_Marhilevica)
#### Post date: [January 5, 2022, 12:40pm UTC](https://meta.discourse.org/t/discourse-intercom-integration/213819/3 "2022-01-05T12:40:01Z")
Thank you very much for your quick response! Then we will need to explore the API, Webhooks and custom pluging path 🙂
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### Author:  [@dax](https://meta.discourse.org/u/dax)
#### Post date: [January 5, 2022, 1:10pm UTC](https://meta.discourse.org/t/discourse-intercom-integration/213819/4 "2022-01-05T13:10:24Z")
You can also use third party services:
- [Discourse, Intercom Integrations | Integromat](https://www.integromat.com/en/integrations/discourse/intercom)
- [Connect your Discourse to Intercom integration in 2 minutes | Zapier](https://zapier.com/apps/discourse/integrations/intercom)
- [Integrate the Discourse API with the Intercom API - Pipedream](https://pipedream.com/apps/discourse/integrations/intercom)