# Discourse Needs help resources and documentation
**URL:** https://meta.discourse.org/t/discourse-needs-help-resources-and-documentation/84243
**Category:** UX
**Created:** [March 30, 2018, 6:01pm UTC](https://meta.discourse.org/t/discourse-needs-help-resources-and-documentation/84243 "2018-03-30T18:01:00Z")
**Posts on this page:** 4
**Page:** 2
### Author:  [@BKerr](https://meta.discourse.org/u/BKerr)
#### Post date: [April 13, 2018, 2:02pm UTC](https://meta.discourse.org/t/discourse-needs-help-resources-and-documentation/84243/21 "2018-04-13T14:02:56Z")
Yes, Jay, I am aware of that. But most of my members are used to a listserv, but even if they weren’t, I think _the terminology fools them_.
As far as I know, for every email product, industry standard, the word REPLY means it goes back to the sender only, and REPLY ALL goes to all. Discourse is the exception. For Discourse, sending a PM is not obvious without guidance.
- Just noting that I have seen [an old discussion](https://meta.discourse.org/t/allow-reply-to-individual-instead-of-topic-forum-mailing-list-feature/44905/23) about this, but I’m not sure if a solid conclusion was reached.
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### Author:  [@riking](https://meta.discourse.org/u/riking)
#### Post date: [April 14, 2018, 12:21am UTC](https://meta.discourse.org/t/discourse-needs-help-resources-and-documentation/84243/22 "2018-04-14T00:21:20Z")
I would hope these people know how to inspect & edit the recipient lists in their email client and see the email is going to the “list” and not the person, but perhaps that’s too much to ask of people.
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### Author:  [@MAR](https://meta.discourse.org/u/MAR)
#### Post date: [June 22, 2018, 9:10pm UTC](https://meta.discourse.org/t/discourse-needs-help-resources-and-documentation/84243/23 "2018-06-22T21:10:23Z")
Is there documentation on how to customize the interface. I am not a coder and I am trying to customize a site for a non-profit. Discourse is a great tool but it would be helpful to have some input on how to create a great user experience for the site, especially if the audience consists of less tech minded persons.
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [June 22, 2018, 9:53pm UTC](https://meta.discourse.org/t/discourse-needs-help-resources-and-documentation/84243/24 "2018-06-22T21:53:33Z")
Basic documentation on how to edit and customize CSS on any webpage would suffice; there are lots of great tutorials out there.
Enter your custom CSS in Admin, Customize and you’re golden.
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