# Discourse new install not working on Google Cloud VM

**URL:** <https://meta.discourse.org/t/discourse-new-install-not-working-on-google-cloud-vm/116228>\
**Category:** Product Support\
**Created:** [April 29, 2019, 10:22am UTC](https://meta.discourse.org/t/discourse-new-install-not-working-on-google-cloud-vm/116228 "2019-04-29T10:22:30Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![syed3000](https://avatars.discourse-cdn.com/v4/letter/s/8797f3/32.png) [@syed3000](https://meta.discourse.org/u/syed3000)\
**Post date:** [April 29, 2019, 10:22am UTC](https://meta.discourse.org/t/discourse-new-install-not-working-on-google-cloud-vm/116228/1 "2019-04-29T10:22:30Z")

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Hello,

I installed Discourse forum on a new VM running on Google Cloud using this official guide

[https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md](https://github.com/discourse/discourse/blob/master/docs/INSTALL-cloud.md)

Everything went perfectly and there were no error messages. And even the DNS mapping was done properly to my domain name, but after installation when I enter the domain name in my browser, it doesnt open anything and after a lot of waiting I receive an error message from my browser stating that the browser cannot open the page because the server where this page is located isn’t responding.

I have checked ping response to the server using my domain name and its pings perfectly, can you please guide me how to being with the troubleshooting process?

Thanks

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_[View the full topic](https://meta.discourse.org/t/discourse-new-install-not-working-on-google-cloud-vm/116228)._