# Discourse Reply via Email NEVER works
**URL:** https://meta.discourse.org/t/discourse-reply-via-email-never-works/37543
**Category:** Support
**Created:** [6 يناير 2016، 4:28م UTC](https://meta.discourse.org/t/discourse-reply-via-email-never-works/37543 "2016-01-06T16:28:52Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Tim\_Robinson](https://meta.discourse.org/u/Tim_Robinson)
#### Post date: [6 يناير 2016، 4:28م UTC](https://meta.discourse.org/t/discourse-reply-via-email-never-works/37543/1 "2016-01-06T16:28:53Z")
I’ve setup and changed the admin - email settings dozens of ways - nothing works!
I’ve tried replying to posts via e-mail with outlook Office 365 & gmail accounts
The replies via e-mail to go to like [replies+aaskdf92r89qfhaw92@gmail.com](mailto:replies+aaskdf92r89qfhaw92@gmail.com) never make it anywhere.
Replies to address like [cci.replies+20938973498430843@gmail.com](mailto:cci.replies+20938973498430843@gmail.com) fail too
However, replies sent to a specific email like [xyz@gmail.com](mailto:xyz@gmail.com) that are defined for specific categories DO create new posts in the appropriate category. What am I missing?
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### Author:  [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [6 يناير 2016، 4:37م UTC](https://meta.discourse.org/t/discourse-reply-via-email-never-works/37543/2 "2016-01-06T16:37:13Z")
Does anything interesting show up in `/logs`?
If you manually log in to the Gmail account, do the mails (still) show up there?
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### Author:  [@Tim\_Robinson](https://meta.discourse.org/u/Tim_Robinson)
#### Post date: [6 يناير 2016، 4:42م UTC](https://meta.discourse.org/t/discourse-reply-via-email-never-works/37543/3 "2016-01-06T16:42:42Z")
The logs will consistently show errors if the email discourse polls is setup like
[me.replies@gmail.com](mailto:me.replies@gmail.com) vs. [me@gmail.com](mailto:me@gmail.com)
I had everything working except reply via e-mail and now I’m seeing not even e-mails sent to e-mail addresses specified under a category aren’t posting now either.
I’ve changed these settings so many times back and forth and sent e-mail replies but any e-mail sent from a gmail or Office 365 account to anything but [replies+208938932982398@gmail.com](mailto:replies+208938932982398@gmail.com) (just an example) will return non deliverable immediately EVERY time.
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### Author:  [@wesochuck](https://meta.discourse.org/u/wesochuck)
#### Post date: [6 يناير 2016، 5:23م UTC](https://meta.discourse.org/t/discourse-reply-via-email-never-works/37543/4 "2016-01-06T17:23:07Z")
Just to confirm a few things:
- Are you using a public gmail account or a google for domain/business account ?
- I believe you need to do something special to setup catch-all addressing on a domain/business account.
- To confirm your usage, your “basic” gmail address is something like: [username@gmail.com](mailto:username@gmail.com) ?
- **Without involving Discourse at all** , if you send an email to [username+1234@gmail.com](mailto:username+1234@gmail.com) does that message land in the inbox for [username@gmail.com](mailto:username@gmail.com) ?
- It may be helpful to temporarily turn off Discourse checking for email so that you can review all messages in your inbox before Discourse attempts to process them.
- If the test message isn’t there then there is something wrong with your gmail setup. Make sure that you are checking your SPAM/Trash to make sure that the messages are landing there for some reason.
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### Author:  [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [6 يناير 2016، 7:57م UTC](https://meta.discourse.org/t/discourse-reply-via-email-never-works/37543/5 "2016-01-06T19:57:15Z")
> [@Tim\_Robinson](#):
>
> I’ve changed these settings so many times back and forth
Can you post a screenshot of the settings you are currently using (remember to black out sensitive data)?
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### Author:  [@Tim\_Robinson](https://meta.discourse.org/u/Tim_Robinson)
#### Post date: [7 يناير 2016، 10:28م UTC](https://meta.discourse.org/t/discourse-reply-via-email-never-works/37543/6 "2016-01-07T22:28:06Z")
I finally figured it out. Felt stupid when u did but I literally had
replies.% {replytag}@gmail.com as the pop3 polling email for reply by
email.
Changed that to a real email we owned with the .% {replytag}@domain.Com and
everything began working
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### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [7 يناير 2016، 10:41م UTC](https://meta.discourse.org/t/discourse-reply-via-email-never-works/37543/7 "2016-01-07T22:41:05Z")