Discourse Solved

[Discourse]

	Summary	Discourse Solved lets topic authors and staff mark a reply as the topic’s solution.
	Install Guide	This plugin is bundled with Discourse core. There is no need to install the plugin separately.

As this is an official plugin maintained by the Discourse team, Support, bug, ux, and #feature requests can be made in the respective categories here on Meta, and tagged with the appropriate plugin tag. Click on a link below to get one started.

Support Bug UX Feature

While Discourse Solved can be used in a variety of use cases, this documentation is focused on the primary use case of a support or Q&A category.

Note: Discourse Solved is not available on the Free plan.

Setting up a support category

When creating a new category, choose the support type to turn on Discourse Solved in the category.

The Category name and Style fields will be preset with sensible defaults, which you can overwrite if needed.

Note: When you are editing an existing category, the Category type field will let you add or remove category types. Category types can be combined so you can use features like marking answers as solutions and voting (via Discourse Topic Voting) together.

On the Support tab, you can adjust some of the default settings for this category or for any support categories in your community.

Category settings

These settings only impact the current category.

• Auto close solved topics: When set, solved topics will automatically close after this duration from the last reply. Set to 0 to disable the setting.
• Notify topic creator when staff marks a solution: When selected, the topic creator will get a notification when a staff member marks a reply as the solution.
• Display an empty checkbox next to unsolved topics in the topic list: When selected, show an empty checkbox next to unsolved topics in the topic list. Solved topics are shown with a checked box, so this helps differentiate between solved and unsolved topics.
• Enable shared issues: When selected, users can click a Me too button to indicate that they are also impacted by the issue. See more about this feature below.

Site settings

These settings impact all support categories on the site:

• Shared issue label: You can change the shared issue button label from Me too to whatever other text you’d like to use.
• Show filter by solved status: When enabled, add a solved / unsolved filter to the top of the category.
• Prioritize solved topics in search: When enabled, solved topics will get priority over unsolved topics in site search.
• Show who marked solved: When enabled, solved topics will show who marked the topic as solved.

Marking a solution

The topic author and site staff can click the Solution button to mark the response as the solution to their question.

The answer will then be highlighted in the first post of the topic for easy access.

Shared issues

When Enabled shared issues is enabled, members can click a Me too button on the first post of unsolved topics to signal they have the same issue. Learn more.

After selecting this, the member will be set to Tracking the topic. They will then get a notification when the topic is solved. If members do not want to receive notifications when topics they’re tracking are solved, they can disable the Notify me when a topic I'm tracking gets a solution setting in their notification preferences.

Solved / unsolved filter

When Show filter by solved status is enabled, members can filter topics by whether it’s solved or not.

You can also filter solved/unsolved topics by adding a parameter to the URL. For example:

https://meta.discourse.org/c/support?solved=yes or Support - Discourse Meta .

Search

The Solved plugin comes with some extra advanced filters for solved or unsolved topics, which can be found in the Where topics dropdown:

Which will add status:solved or status:unsolved to your Search.

Filters

You can also enable a filter dropdown in topic list pages using the site setting show_filter_by_solved_status

Marked Solution Reminder

On topics where solutions are able to be marked, a “Has your question been answered” popup message will display when the following criteria is met:

• The topic does not have an accepted answer
• The topic has at least one reply from another user
• The author of the topic is logged in and able to accept a reply as an answer
• The topic has existed for at least 7 days

If you want to prevent this popup message from being displayed, you can use the following CSS in a theme component to hide it:

.topic-navigation-outlet.no-answer {
    display: none;
}

Extra details on how to add this to your site

• Go to /admin/customize/themes
• Click on install and then create new
• Give it a name, and select ‘component’.
• Create
• Add it to your theme
• Click on the Edit CSS/HTML button and paste the code into the Common tab

And save.

Settings

The following table lists Discourse Solved site settings. Category settings can be found above.

Name	Description
solved enabled	Enable solved plugin, allowing users in specified categories to select solutions for topics
show who marked solved	Show which user marked the topic as solved.
allow solved on all topics	Allow users to select solutions on all topics (when unchecked, solutions can be enabled per category or tag)
accept all solutions allowed groups	Groups that are allowed to accept solutions on any topic (even when not OP)
solved quote length	Number of characters to quote when displaying the solution under the first post
solved topics auto close hours	Auto close topic (n) hours after the last reply once the topic has been marked as solved. Set to 0 to disable auto closing.
show filter by solved status	Show a dropdown to filter a topic list by solved status
disable solved education message	Disable education message for solved topics
accept solutions topic author	Allow the topic author to accept a solution
solved add schema markup	Add QAPage schema markup to HTML to make it easier for search engines to show solutions in search results
prioritize solved topics in search	Prioritize solved topics in search results.
enable solved tags	Tags that will allow users to select solutions

Solved Badges

These badges are disabled by default. You can enable them in the Badges area in the admin settings.

Name	Description	Long Description	Type	Grouping
Solved!	Have a reply marked as a Solution	This badge is granted for having a reply marked as a Solution to a topic. Nice job.		Community
Guidance Counsellor	Have 10 replies marked as Solutions	This badge is granted for having 10 of your replies marked as Solutions to topics. You are a true asset to your fellow community members.		Community
Know-it-All	Have 50 replies marked as Solutions	This badge is granted for having 50 of your replies marked as Solutions to topics. You really know your stuff.		Community
Solution Institution	Have 150 replies marked as Solutions	This badge is granted for having 150 of your replies marked as Solutions to topics. Excellent work. You are officially a Solution Institution.		Community

Development history

As of May 29, 2025, data for solutions is stored across two tables:

• A record in discourse_solved_solved_topics indicates that the topic with topic_id has a solution, and also tracks the auto-close timer info.
• A record in discourse_solved_topic_answers stores the answer_post_id and accepter_user_id for the solution post itself, as well as a solved_topic_id referencing the id column of the topic’s discourse_solved_solved_topics record.

This change was introduced in the Discourse PR #39806.

The legacy discourse_solved_solved_topics columns answer_post_id and accepter_user_id will be removed in the future.

Thank you to Western Digital for funding the development of this plugin!

Last edited by @lindsey 2026-06-16T20:44:46Z

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