# Discourse Subscriptions - user not removed from group when subscription cancelled

**URL:** https://meta.discourse.org/t/discourse-subscriptions-user-not-removed-from-group-when-subscription-cancelled/246478
**Category:** Support
**Tags:** subscriptions
**Created:** [November 22, 2022, 10:01pm UTC](https://meta.discourse.org/t/discourse-subscriptions-user-not-removed-from-group-when-subscription-cancelled/246478 "2022-11-22T22:01:41Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![maiki](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/maiki/32/233950_2.png) [@maiki](https://meta.discourse.org/u/maiki)
#### Post date: [November 22, 2022, 10:11pm UTC](https://meta.discourse.org/t/discourse-subscriptions-user-not-removed-from-group-when-subscription-cancelled/246478/2 "2022-11-22T22:11:06Z")

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> [@Discourse Subscriptions Plugin](https://meta.discourse.org/t/discourse-subscriptions-plugin/140818/1):
>
> 💣 Webhooks are **required to make subscription cancellations work fully.** Be sure you have them configured correctly.

To confirm, have you configured the webhooks in Stripe? That’s the place I would check. From your logs, is your site receiving those webhooks?

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_[View the full topic](https://meta.discourse.org/t/discourse-subscriptions-user-not-removed-from-group-when-subscription-cancelled/246478)._
