# Discourse upgrade failed

**URL:** https://meta.discourse.org/t/discourse-upgrade-failed/116626
**Category:** Support
**Created:** [May 1, 2019, 10:46pm UTC](https://meta.discourse.org/t/discourse-upgrade-failed/116626 "2019-05-01T22:46:07Z")
**Posts on this page:** 8
**Page:** 1

<div class="post-metadata">

### Author: ![oscedayssilvia](https://avatars.discourse-cdn.com/v4/letter/o/74df32/32.png) [@oscedayssilvia](https://meta.discourse.org/u/oscedayssilvia)
#### Post date: [May 1, 2019, 10:46pm UTC](https://meta.discourse.org/t/discourse-upgrade-failed/116626/1 "2019-05-01T22:46:07Z")

</div>

Hi,

Please help restore the forum [https://community.oscedays.org/](https://community.oscedays.org/)

I started an upgrade on April 29, first the Docker manager, which was successful, then Discourse the first module on the list, which failed after about 30%.

Here is the message I got: Error 500

"The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience.

Detailed information about the error was logged, and an automatic notification generated. We’ll take a look at it.

No further action is necessary. However, if the error condition persists, you can provide additional detail, including steps to reproduce the error, by posting a discussion topic in the site’s feedback category."

Thank you.

---

<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [May 1, 2019, 11:02pm UTC](https://meta.discourse.org/t/discourse-upgrade-failed/116626/2 "2019-05-01T23:02:38Z")

</div>

You’re probably out of disk space. You might try

```plaintext
cd /var/discourse/shared/standalone/backups/default
ls

```

and then

```
rm some-backup-files

```

If this is an emergency you want to throw money at, can see [https://www.literatecomputing.com/product/discourse-upgrade/](https://www.literatecomputing.com/product/discourse-upgrade/) or [Redirecting…](https://www.literatecomputing.com/product/rebuild-your-droplet/) if you wait until I leave my desk in the next half hour or so.

---

<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [May 1, 2019, 11:19pm UTC](https://meta.discourse.org/t/discourse-upgrade-failed/116626/3 "2019-05-01T23:19:05Z")

</div>

Interesting, what about this report clued you into the idea that it is a disk space problem? Not disagreeing, just curious.

---

<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [May 1, 2019, 11:25pm UTC](https://meta.discourse.org/t/discourse-upgrade-failed/116626/4 "2019-05-01T23:25:36Z")

</div>

Hmm. Maybe I’m getting those messages confused now.

Yeah. I didn’t pay enough attention to the fact that it was an unsuccessful web upgrade. I suspect that this may be some other error having to do with the failed upgrade.

And now that I see that it was a couple days ago that the problem started, I guess this isn’t an emergency. 🙂

Now that I’m noticing it was a failed web upgrade, I think the solution is

```plaintext
cd /var/discourse
git pull; ./launcher rebuild app

```

---

<div class="post-metadata">

### Author: ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [May 2, 2019, 1:05am UTC](https://meta.discourse.org/t/discourse-upgrade-failed/116626/5 "2019-05-02T01:05:40Z")

</div>

As it’s displaying an oops message it’s very likely to be a broken plugin, isn’t it?

---

<div class="post-metadata">

### Author: ![oscedayssilvia](https://avatars.discourse-cdn.com/v4/letter/o/74df32/32.png) [@oscedayssilvia](https://meta.discourse.org/u/oscedayssilvia)
#### Post date: [May 3, 2019, 1:02pm UTC](https://meta.discourse.org/t/discourse-upgrade-failed/116626/6 "2019-05-03T13:02:47Z")

</div>

Thank you all for your prompt replies and advice. I have zero expertise in software, as an admin for the forum I thought that just following the instructions to upgrade will work. In any case, hopefully we’ll be able to fix this and next time I’ll know better what to do.

I asked one of our DO admins to run the launcher rebuild app (per Jay’s message). If he cannot fix it, I’ll ask for help again. In any case, I’ll let you know what worked, so it helps others.

I like your software and the whole idea of Civilized Discussion. We’ve been using it for more than 5 years with few glitches. I hope this problem can be solved fast.

---

<div class="post-metadata">

### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [August 25, 2022, 11:02am UTC](https://meta.discourse.org/t/discourse-upgrade-failed/116626/7 "2022-08-25T11:02:08Z")

</div>



---

<div class="post-metadata">

### Author: ![Stephen](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/stephen/32/95011_2.png) [@Stephen](https://meta.discourse.org/u/Stephen)
#### Post date: [August 25, 2022, 11:29am UTC](https://meta.discourse.org/t/discourse-upgrade-failed/116626/8 "2022-08-25T11:29:48Z")

</div>


