# New Discourse installation cannot send verification emails using NetEase Mail?

**URL:** https://meta.discourse.org/t/discourse/391621
**Category:** Self-hosting
**Tags:** email
**Created:** [December 18, 2025, 3:19am UTC](https://meta.discourse.org/t/discourse/391621 "2025-12-18T03:19:02Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![wenviwu](https://avatars.discourse-cdn.com/v4/letter/w/9de0a6/32.png) [@wenviwu](https://meta.discourse.org/u/wenviwu)
#### Post date: [December 18, 2025, 3:19am UTC](https://meta.discourse.org/t/discourse/391621/1 "2025-12-18T03:19:02Z")

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Docker environment

Under Discourse version 3.5.1, can a newly installed Discourse not send verification emails using NetEase Mail?

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### Author: ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [December 18, 2025, 4:19am UTC](https://meta.discourse.org/t/discourse/391621/2 "2025-12-18T04:19:03Z")

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Does NetEase support SMTP?

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### Author: ![wenviwu](https://avatars.discourse-cdn.com/v4/letter/w/9de0a6/32.png) [@wenviwu](https://meta.discourse.org/u/wenviwu)
#### Post date: [December 18, 2025, 4:31am UTC](https://meta.discourse.org/t/discourse/391621/3 "2025-12-18T04:31:51Z")

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It is supported; testing via a third-party email service confirms successful sending.

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### Author: ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [December 18, 2025, 4:36am UTC](https://meta.discourse.org/t/discourse/391621/4 "2025-12-18T04:36:19Z")

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Ok, then yes it will work with Discourse.

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### Author: ![Timelord](https://avatars.discourse-cdn.com/v4/letter/t/ba9def/32.png) [@Timelord](https://meta.discourse.org/u/Timelord)
#### Post date: [December 18, 2025, 6:51pm UTC](https://meta.discourse.org/t/discourse/391621/5 "2025-12-18T18:51:43Z")

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Configuring SMTP on Discourse is probably the thing that trips people up most when installing. Two things to remember.

1. If your hosting provider (not email provider), has the necessary SMTP ports open outbound. 25 is blocked on a LOT of hosts, with 587 being the preferred port.
2. To ensure deliverability, you need/should have appropriate DKIM/SPF records configured, or you may run into issues with gmail/hotmail/yahoo, etc.

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### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [December 19, 2025, 12:40am UTC](https://meta.discourse.org/t/discourse/391621/6 "2025-12-19T00:40:39Z")

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See [Troubleshoot email on a new Discourse install](https://meta.discourse.org/t/troubleshoot-email-on-a-new-discourse-install/16326)