# Deployed Discourse users registered and activated, but the activation email is still being sent

**URL:** https://meta.discourse.org/t/discourse/393612
**Category:** Bug
**Created:** [January 16, 2026, 1:37am UTC](https://meta.discourse.org/t/discourse/393612 "2026-01-16T01:37:11Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![tumas](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@tumas](https://meta.discourse.org/u/tumas)
#### Post date: [January 16, 2026, 1:37am UTC](https://meta.discourse.org/t/discourse/393612/1 "2026-01-16T01:37:11Z")

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![image](https://global.discourse-cdn.com/meta/original/4X/2/d/0/2d05bb5c47806647da53c9cf13ee19531d0fa336.png)

I don’t know why it has been activated, but it keeps sending emails

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### Author: ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [January 16, 2026, 4:24am UTC](https://meta.discourse.org/t/discourse/393612/2 "2026-01-16T04:24:47Z")

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If you’re using QQ for mail they have problems and many others have reported the same results:

> [@我搭建了discourse，激活了账户邮箱，为什么还是每隔一会儿不断发送激活账户信息的邮件？？怎么配置解决这个bug](https://meta.discourse.org/t/discourse-bug/384684/23):
>
> Your authentication setup is correct, and the mail you’re receiving is the same job, over and over again. Discourse gets through the whole mail sending process but after receiving an unknown response code it aborts, thinking the mail send failed. But the mail server actually did accept the mail! Since Discourse didn’t realise the send was actually successful, it reschedules the job over and over.

You’ll need to use a different provider.

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### Author: ![tumas](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@tumas](https://meta.discourse.org/u/tumas)
#### Post date: [January 16, 2026, 6:53am UTC](https://meta.discourse.org/t/discourse/393612/4 "2026-01-16T06:53:04Z")

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> [@tumas](#):
>
> Thank you for the reply, so I can only switch to another email service?

Thank you for the reply, so I can only switch to another email service?

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### Author: ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [January 16, 2026, 3:34pm UTC](https://meta.discourse.org/t/discourse/393612/5 "2026-01-16T15:34:12Z")

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We haven’t had the first-hand opportunity to debug, but others have come to this conclusion.

It appears that the QQ mail server hangs up the connection prior to transmitting the acceptance of the message, so Discourse thinks it hasn’t been accepted when in reality it has.

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### Author: ![sniper756](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sniper756/32/545002_2.png) [@sniper756](https://meta.discourse.org/u/sniper756)
#### Post date: [January 16, 2026, 6:30pm UTC](https://meta.discourse.org/t/discourse/393612/6 "2026-01-16T18:30:48Z")

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I have also encountered a similar problem. Mailgun can be used.

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### Author: ![tumas](https://avatars.discourse-cdn.com/v4/letter/t/e47c2d/32.png) [@tumas](https://meta.discourse.org/u/tumas)
#### Post date: [January 17, 2026, 1:42am UTC](https://meta.discourse.org/t/discourse/393612/7 "2026-01-17T01:42:58Z")

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> [@sniper756](#):
>
> . Use mailg

Thanks for the reply. It seems it is indeed a QQ Mail issue; switching to a Google email should work.

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### Author: ![supermathie](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/supermathie/32/507518_2.png) [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [January 17, 2026, 4:46am UTC](https://meta.discourse.org/t/discourse/393612/8 "2026-01-17T04:46:26Z")

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> [@tumas](#):
>
> switching to a Google email

We recommend not using gmail for this as it violates their TOS, but for doing a small-scale initial setup you’re probably fine.
