# DiscourseChatIntegration::ProviderError

**URL:** https://meta.discourse.org/t/discoursechatintegration-providererror/206677
**Category:** Bug
**Created:** [October 21, 2021, 2:44pm UTC](https://meta.discourse.org/t/discoursechatintegration-providererror/206677 "2021-10-21T14:44:58Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Lauren\_Gill](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lauren_gill/32/237450_2.png) [@Lauren\_Gill](https://meta.discourse.org/u/Lauren_Gill)
#### Post date: [October 21, 2021, 2:44pm UTC](https://meta.discourse.org/t/discoursechatintegration-providererror/206677/1 "2021-10-21T14:44:58Z")

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Hello,

An outstanding slack integration for our discourse alerts recently stopped working. I checked with our IT and the accounts and permissions are in order. I’ve renewed the OAuth token and tried to test but I get the error “DiscourseChatIntegration::ProviderError”. Is this a bug, what would cause this?

Thank you for your help.

 ![Screenshot 2021-10-21 at 16.43.30](https://global.discourse-cdn.com/meta/original/3X/6/1/61b6dbfbe79d4419487c4449f889307c15802929.png)

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### Author: ![skatefriday](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/skatefriday/32/237185_2.png) [@skatefriday](https://meta.discourse.org/u/skatefriday)
#### Post date: [October 21, 2021, 11:09pm UTC](https://meta.discourse.org/t/discoursechatintegration-providererror/206677/2 "2021-10-21T23:09:14Z")

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That’s the same error that appears for the Discord provider if you use [discord.com](http://discord.com) instead of [discordapp.com](http://discordapp.com) for their webhook. To which I presume the post to Discord fails. Did perhaps something change on the Slack side that might cause whatever url you are using to post to Slack to fail?

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### Author: ![Lauren\_Gill](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lauren_gill/32/237450_2.png) [@Lauren\_Gill](https://meta.discourse.org/u/Lauren_Gill)
#### Post date: [October 22, 2021, 8:19am UTC](https://meta.discourse.org/t/discoursechatintegration-providererror/206677/3 "2021-10-22T08:19:40Z")

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Hi @skatefriday,

Thank you for your reply. I’ve followed since more closely [this guide](https://meta.discourse.org/t/set-up-slack-notifications-using-the-discourse-chat-integration-plugin/66730) and I’ve been able to now test successfully.

Thank you!

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [October 22, 2021, 8:05pm UTC](https://meta.discourse.org/t/discoursechatintegration-providererror/206677/4 "2021-10-22T20:05:13Z")

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