# Display more info about greylisted emails (under bounced)

**URL:** https://meta.discourse.org/t/display-more-info-about-greylisted-emails-under-bounced/64801
**Category:** UX
**Created:** [June 20, 2017, 10:50am UTC](https://meta.discourse.org/t/display-more-info-about-greylisted-emails-under-bounced/64801 "2017-06-20T10:50:26Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![tophee](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/tophee/32/73406_2.png) [@tophee](https://meta.discourse.org/u/tophee)
#### Post date: [June 25, 2017, 5:05am UTC](https://meta.discourse.org/t/display-more-info-about-greylisted-emails-under-bounced/64801/4 "2017-06-25T05:05:47Z")

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> [@mpalmer](#):
>
> Greylisted e-mails aren’t bounced. They’re delayed. If Sparkpost is incorrectly reporting delayed e-mails as bounced, that’s a problem for them.

On the sparkpost website they’re listed under “Delayed”. I have now excluded delayed messages from the webhook and will monitor if those still show up in discourse. If not, it probably means that they are correctly reported by sparkpost but treated as bounced by discourse.

What would be the expected behaviour when discourse receives “delayed” events? Is it supposed to ignore them or list them separately or what?

In any case, a quick fix solution for keeping tge bounces tab in discourse clean will probably be to leave “delayed” out of the webhook by [not selecting “all” when setting up the webhook](https://meta.discourse.org/t/handling-bouncing-e-mails/45343/27).

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