# DM list limit

**URL:** https://meta.discourse.org/t/dm-list-limit/315401
**Category:** Feature
**Tags:** chat
**Created:** [July 8, 2024, 10:52am UTC](https://meta.discourse.org/t/dm-list-limit/315401 "2024-07-08T10:52:23Z")
**Posts on this page:** 18
**Page:** 1

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### Author: ![ranjeet](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranjeet](https://meta.discourse.org/u/ranjeet)
#### Post date: [July 8, 2024, 10:52am UTC](https://meta.discourse.org/t/dm-list-limit/315401/1 "2024-07-08T10:52:24Z")

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I can see only 20 users in the DM list.  
New message are not visible. I have search user to see their messages.  
Do we have any limit on this? can we change it?

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### Author: ![nat](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nat/32/235063_2.png) [@nat](https://meta.discourse.org/u/nat)
#### Post date: [July 9, 2024, 9:58am UTC](https://meta.discourse.org/t/dm-list-limit/315401/3 "2024-07-09T09:58:07Z")

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> [@ranjeet](#):
>
> New message are not visible. I have search user to see their messages.

Can you elaborate what you mean here?

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### Author: ![ranjeet](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranjeet](https://meta.discourse.org/u/ranjeet)
#### Post date: [July 9, 2024, 10:02am UTC](https://meta.discourse.org/t/dm-list-limit/315401/4 "2024-07-09T10:02:13Z")

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In the DM list I can see only 20 chats.  
If one more user sends a chat message it is not visible and I will not get to know if I have received a new chat message.

May be there is some limit

> [@Personal message chat list is too long](https://meta.discourse.org/t/personal-message-chat-list-is-too-long/213334):
>
> Can you expand a bit, is the list too long, she we cut it at top 20-30?

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### Author: ![nat](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nat/32/235063_2.png) [@nat](https://meta.discourse.org/u/nat)
#### Post date: [July 9, 2024, 10:03am UTC](https://meta.discourse.org/t/dm-list-limit/315401/5 "2024-07-09T10:03:38Z")

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We do have a hard limit of 20.

> [@ranjeet](#):
>
> If one more user sends a chat message it is not visible

This definitely feels like a bug, but we’re not seeing it. Which version are you on?

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### Author: ![ranjeet](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranjeet](https://meta.discourse.org/u/ranjeet)
#### Post date: [July 9, 2024, 10:06am UTC](https://meta.discourse.org/t/dm-list-limit/315401/6 "2024-07-09T10:06:00Z")

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latest - 3.3.0.beta

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<div class="post-metadata">

### Author: ![ranjeet](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranjeet](https://meta.discourse.org/u/ranjeet)
#### Post date: [July 9, 2024, 10:06am UTC](https://meta.discourse.org/t/dm-list-limit/315401/7 "2024-07-09T10:06:37Z")

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> [@nat](#):
>
> We do have a hard limit of 20.

Is there any option to change it?  
If I have already 20 chats unanswered and I get the 21st chat  
1st chat will not be visible?

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### Author: ![nat](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nat/32/235063_2.png) [@nat](https://meta.discourse.org/u/nat)
#### Post date: [July 9, 2024, 10:08am UTC](https://meta.discourse.org/t/dm-list-limit/315401/8 "2024-07-09T10:08:51Z")

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There’s a setting: `chat_max_direct_message_users` that defaults to 20. Sorry – not a hard limit of 20, but 100 is the max you can go.

I’m not sure why you’re not seeing the new chat messages. The other things I can think of is perhaps you have something sitting in front of your app that’s causing you not to receive updates.

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### Author: ![ranjeet](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranjeet](https://meta.discourse.org/u/ranjeet)
#### Post date: [July 9, 2024, 10:11am UTC](https://meta.discourse.org/t/dm-list-limit/315401/9 "2024-07-09T10:11:36Z")

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I have set it to 50

 ![Screenshot 2024-07-09 at 3.39.51 PM](https://global.discourse-cdn.com/meta/original/4X/1/d/a/1da39202a616b304a0555bbd426761323d4bafa6.png)

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### Author: ![ranjeet](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranjeet](https://meta.discourse.org/u/ranjeet)
#### Post date: [July 10, 2024, 5:55am UTC](https://meta.discourse.org/t/dm-list-limit/315401/10 "2024-07-10T05:55:10Z")

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This is still not working

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<div class="post-metadata">

### Author: ![nat](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nat/32/235063_2.png) [@nat](https://meta.discourse.org/u/nat)
#### Post date: [July 10, 2024, 7:29am UTC](https://meta.discourse.org/t/dm-list-limit/315401/11 "2024-07-10T07:29:52Z")

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Can you please elaborate what is still not working? You need to be precise for us to help you otherwise this is not useful at all.

Are you able to set the site setting chat\_max\_direct\_message\_users?

If it’s for chat notifications, this topic is a duplicate of [Bug with chat notifications not showing up](https://meta.discourse.org/t/bug-with-chat-notifications-not-showing-up/308082) and I would be closing this topic in favour of that one.

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<div class="post-metadata">

### Author: ![ranjeet](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranjeet](https://meta.discourse.org/u/ranjeet)
#### Post date: [July 10, 2024, 7:45am UTC](https://meta.discourse.org/t/dm-list-limit/315401/12 "2024-07-10T07:45:05Z")

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I have set chat\_max\_direct\_message\_users to 100 but still I can see only 20 chats in the DM list.  
If I have already 20 chats unanswered and I get the 21st chat  
1st chat will not be visible?  
How can I change this?

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [July 11, 2024, 7:06am UTC](https://meta.discourse.org/t/dm-list-limit/315401/21 "2024-07-11T07:06:57Z")

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I think we have a better idea of what the issue is now, and we’re looking into it. 👀

`chat_max_direct_message_users` controls how many users can be added to each DM rather than how many DMs show in the channel list. I think you can reset that setting back to the default as it will not affect the problem you’ve raised. 👍

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<div class="post-metadata">

### Author: ![ranjeet](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@ranjeet](https://meta.discourse.org/u/ranjeet)
#### Post date: [July 19, 2024, 1:57am UTC](https://meta.discourse.org/t/dm-list-limit/315401/22 "2024-07-19T01:57:34Z")

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Hi @JammyDodger  
Are we planning any update for this?

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### Author: ![j.jaffeux](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/j.jaffeux/32/60297_2.png) [@j.jaffeux](https://meta.discourse.org/u/j.jaffeux)
#### Post date: [July 27, 2024, 8:47am UTC](https://meta.discourse.org/t/dm-list-limit/315401/23 "2024-07-27T08:47:29Z")

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This is still planned, no ETA.

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### Author: ![Aaron\_Walsh](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/aaron_walsh/32/312661_2.png) [@Aaron\_Walsh](https://meta.discourse.org/u/Aaron_Walsh)
#### Post date: [September 3, 2024, 11:36am UTC](https://meta.discourse.org/t/dm-list-limit/315401/25 "2024-09-03T11:36:39Z")

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Hi,

I see there is a limit of 0 to 100. Will there be an update to allow more?

Many people are using this more than private direct messaging for some reason.

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<div class="post-metadata">

### Author: ![Plabforum](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/plabforum/32/449551_2.png) [@Plabforum](https://meta.discourse.org/u/Plabforum)
#### Post date: [September 9, 2024, 1:57am UTC](https://meta.discourse.org/t/dm-list-limit/315401/26 "2024-09-09T01:57:13Z")

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I would so love an update on this.  
I receive tons of messages regularly and if someday I took a break then it’s a mess. There is no way of knowing after 21st person who messaged, unless they message again.

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### Author: ![lindsey](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lindsey/32/318210_2.png) [@lindsey](https://meta.discourse.org/u/lindsey)
#### Post date: [December 5, 2024, 2:28pm UTC](https://meta.discourse.org/t/dm-list-limit/315401/29 "2024-12-05T14:28:08Z")

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We’ve made two updates here that should alleviate this issue:

- Increased the DM channel list limit from 20 channels → 50 channels
- Fixed an issue with DM channel list ordering specifically when someone had more unread DM channels than could be displayed in the list at one time

I’m going to set this topic to close in a few days, but if you are still experiencing problems with the DM list, please share that here!

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<div class="post-metadata">

### Author: ![lindsey](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lindsey/32/318210_2.png) [@lindsey](https://meta.discourse.org/u/lindsey)
#### Post date: [December 9, 2024, 1:00pm UTC](https://meta.discourse.org/t/dm-list-limit/315401/32 "2024-12-09T13:00:25Z")

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