# Do we want to close support topics automatically 30 days after last reply? (Answer: no)

**URL:** <https://meta.discourse.org/t/do-we-want-to-close-support-topics-automatically-30-days-after-last-reply-answer-no/387520>\
**Category:** Site feedback\
**Created:** [November 4, 2025, 12:33am UTC](https://meta.discourse.org/t/do-we-want-to-close-support-topics-automatically-30-days-after-last-reply-answer-no/387520 "2025-11-04T00:33:20Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![Canapin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/canapin/32/119591_2.png) [@Canapin](https://meta.discourse.org/u/Canapin)\
**Post date:** [November 4, 2025, 2:40pm UTC](https://meta.discourse.org/t/do-we-want-to-close-support-topics-automatically-30-days-after-last-reply-answer-no/387520/11 "2025-11-04T14:40:38Z")

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As a user, I’m always frustrated when I come across an issue I have, find a related topic I want to post in, and notice it is closed (not talking about ☑ solved topics).

Then I have either to contact the staff and ask them to open the topic or create a new one when the original topic would have been the right one to reply to.

I’m not speaking specifically about meta, but in regard to my user experience in other forums where I experienced that. 😄

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_[View the full topic](https://meta.discourse.org/t/do-we-want-to-close-support-topics-automatically-30-days-after-last-reply-answer-no/387520)._