# “Do you want live notifications” banner cannot be dismissed

**URL:** https://meta.discourse.org/t/do-you-want-live-notifications-banner-cannot-be-dismissed/224733
**Category:** Support
**Created:** [April 19, 2022, 11:41am UTC](https://meta.discourse.org/t/do-you-want-live-notifications-banner-cannot-be-dismissed/224733 "2022-04-19T11:41:40Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Dannii](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dannii/32/129087_2.png) [@Dannii](https://meta.discourse.org/u/Dannii)
#### Post date: [April 19, 2022, 11:41am UTC](https://meta.discourse.org/t/do-you-want-live-notifications-banner-cannot-be-dismissed/224733/1 "2022-04-19T11:41:40Z")

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A [couple of users](https://intfiction.org/t/do-you-want-live-notifications-banner-cannot-be-dismissed/55544) on my forum have reported that the notifications banner can’t be dismissed by pressing the x. I haven’t seen it myself, can’t see anything in the forum’s error log etc.

> When I visit this forum I get a “Do you want live notifications when people reply to your posts? [Enable Notifications]” banner at the top. There’s an × at the right that should be able to dismiss it, but clicking it does nothing 😄
> 
> This only leaves “Enable Notifications”. After clicking that it’s still possible to reject it in the browser’s notifications popup, so it’s only a slight user-friendliness issue.
> 
> This is with Firefox 98.0.2, but it’s been the case for quite a while (I think it comes back every time I log in?). I’m using the dark theme, no idea if that matters.

> Report the same with Firefox. No use of dark theme. Will update with the version in the AM.

> Strange! I’ve seen the same notice on other Discourse boards, but there dismissing did work. For whatever reason that problem seems specific to here.
> 
> I’ve tried narrowing down why it doesn’t work but couldn’t find anything obvious like an error in the javascript console and my JS debugging skill only go so far.
> 
> It’s been the case for a year or so, mayb longer. I didn’t report it before because I thought it’d be some temporary problem that’d go away with the next update in forum or browser software (and who knows, it might).

Is there anything else I can do to help diagnose the cause?

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### Author: ![Hanon\_Ondricek](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/hanon_ondricek/32/336613_2.png) [@Hanon\_Ondricek](https://meta.discourse.org/u/Hanon_Ondricek)
#### Post date: [April 19, 2022, 1:40pm UTC](https://meta.discourse.org/t/do-you-want-live-notifications-banner-cannot-be-dismissed/224733/2 "2022-04-19T13:40:22Z")

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As a follow up, I asked users to try dismissing the notification in multiple themes, and they still could not. As a temporary workaround, I asked them to accept notifications, then turn them off again in browser settings.

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### Author: ![Jonathan5](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jonathan5/32/197134_2.png) [@Jonathan5](https://meta.discourse.org/u/Jonathan5)
#### Post date: [June 10, 2023, 11:42am UTC](https://meta.discourse.org/t/do-you-want-live-notifications-banner-cannot-be-dismissed/224733/3 "2023-06-10T11:42:32Z")

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Sounds like this:

> [@Disable live notifications?](https://meta.discourse.org/t/disable-live-notifications/155663/9):
>
> Actually, I have to take this back. After restarting my browser and logging in again, the request to enable notifications is back. Discourse really doesn’t take “no” for an answer…

Or this:

> [@Disabling banner asking about live notifications](https://meta.discourse.org/t/disabling-banner-asking-about-live-notifications/235835):
>
> I keep getting this notification: “Do you want live notifications when people reply to your posts? Enable Notifications” I x it out but it keeps coming back over and over. How can I disable this for the entire site and all users on my Discourse? I already disabled the discobot but that is not what’s causing this to appear.
