# Does AI triage automation scan DMs between regular users?

**URL:** https://meta.discourse.org/t/does-ai-triage-automation-scan-dms-between-regular-users/399952
**Category:** Support
**Tags:** automation, ai
**Created:** [4 april 2026 om 18:06 UTC](https://meta.discourse.org/t/does-ai-triage-automation-scan-dms-between-regular-users/399952 "2026-04-04T18:06:31Z")
**Posts on this page:** 1
**Showing post:** 6

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### Author: ![awesomerobot](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/awesomerobot/32/142900_2.png) [@awesomerobot](https://meta.discourse.org/u/awesomerobot)
#### Post date: [6 april 2026 om 16:10 UTC](https://meta.discourse.org/t/does-ai-triage-automation-scan-dms-between-regular-users/399952/6 "2026-04-06T16:10:01Z")

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Hmm “all topics” does seem a little unclear in this context… maybe we should update to clarify

- ~~all topics~~ topics (all categories)
- ~~Public Topics (exclude all secure categories)~~ topics (public categories only)
- personal messages only

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