# Does Online / Offline Status Affect Email Notifications?

**URL:** <https://meta.discourse.org/t/does-online-offline-status-affect-email-notifications/381994>\
**Category:** Product Support\
**Tags:** email\
**Created:** [September 9, 2025, 12:38am UTC](https://meta.discourse.org/t/does-online-offline-status-affect-email-notifications/381994 "2025-09-09T00:38:34Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Moin](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/moin/32/554653_2.png) [@Moin](https://meta.discourse.org/u/Moin)\
**Post date:** [September 9, 2025, 6:51am UTC](https://meta.discourse.org/t/does-online-offline-status-affect-email-notifications/381994/3 "2025-09-09T06:51:39Z")

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> [@HockeyDevil07](#):
>
> I’m thinking not receiving chat notifications might be the main issue.

Are you missing notifications about a public chat, a dm chat, a thread? Is it about new messages or an @mention? And in case of a thread what is the notification level of the thread?

 ![Screenshot_20250909_085101_Firefox](https://global.discourse-cdn.com/meta/original/4X/4/8/5/4859b5e523ef9d74a275ec7337ec275335c444b6.jpeg)

How fast do you expect them to arrive? I think email notifications about chat messages are only send after more than 24 hours.

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