# Don't see the sign up button
**URL:** https://meta.discourse.org/t/dont-see-the-sign-up-button/293745
**Category:** UX
**Tags:** mobile
**Created:** [February 1, 2024, 6:29am UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745 "2024-02-01T06:29:17Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@jidanni](https://meta.discourse.org/u/jidanni)
#### Post date: [February 1, 2024, 6:29am UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/1 "2024-02-01T06:29:18Z")
Here we are, landing on a whole new site where we do not have an account.
> **[Delta Chat](https://support.delta.chat/)**
>
> You need Delta Chat support? Ask the Community!
Well we see a login button.
We see a friendly introductory message at the top of the screen and we read it all the way through it and we still don’t see how to sign up.
Then we checked the three bar menu.
Nope, no sign up button there either.
I see, it must be one of those employee only sites where everybody already has an account given to them by their manager and you don’t just join over the internet.
Well, you could at least put the sign up button somewhere in that three bar menu.
Of course I bet, I gamble, that if I push the login button there will probably be some instructions if I’m a person who doesn’t have an account yet.
But I’m saying that you guys really need to stick with some traditions and not go breaking familiar things just to save one button.
I mean wouldn’t it also be 10 times more welcoming to new users if they could see a sign up button?
Yeah I know what you’re saying, you’re saying Mr Jacobson just smell the coffee get used to the new way things are with a multi-purpose login button that’s the trend of the future…
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### Author:  [@jidanni](https://meta.discourse.org/u/jidanni)
#### Post date: [February 1, 2024, 6:33am UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/2 "2024-02-01T06:33:31Z")
Okay, indeed there in that login button, I see “welcome back”, which we already discussed, that some users have never been there before so don’t say welcome back.
And I see a ‘login with github.’
But that’s probably not a sign up with github. So I better not touch that. And indeed at the very bottom it says create your account. Which I will do.
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### Author:  [@Firepup650](https://meta.discourse.org/u/Firepup650)
#### Post date: [February 1, 2024, 11:15am UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/3 "2024-02-01T11:15:13Z")
> [@jidanni](#):
>
> And I see a ‘login with github.’
> But that’s probably not a sign up with github. So I better not touch that
IIRC, it does both.
Also, usually the sign up and login buttons are next to each other in the top bar, is the sign up button hidden?
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [February 1, 2024, 11:34am UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/4 "2024-02-01T11:34:55Z")
On mobile there is not enough space for the sign up button
But there is already at least a #Contribute > UX [topic](https://meta.discourse.org/t/sign-up-button-disappears-on-mobile-devices/222728) and #Contribute > Feature [topic](https://meta.discourse.org/t/signup-button-while-on-mobiles/45411).
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### Author:  [@Firepup650](https://meta.discourse.org/u/Firepup650)
#### Post date: [February 1, 2024, 11:37am UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/5 "2024-02-01T11:37:00Z")
Just checked on a desktop view as well, there is, in fact, no _visible_ sign up button on that site. I’d check devtools, but I can’t atm.
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [February 1, 2024, 11:40am UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/6 "2024-02-01T11:40:41Z")
I can see one with my tablet in desktop view
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [February 1, 2024, 12:05pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/7 "2024-02-01T12:05:26Z")
Can confirm, there is indeed a sign up button there
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### Author:  [@HamMan2118](https://meta.discourse.org/u/HamMan2118)
#### Post date: [February 1, 2024, 12:13pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/8 "2024-02-01T12:13:33Z")
I just checked on mobile and it shows up if you click “Log In” at the bottom. iPhone 13 Pro, running Google Chrome
Cheers!
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [February 1, 2024, 12:14pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/9 "2024-02-01T12:14:48Z")
I believe that’s the same for all discourse sites on mobile view.
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### Author:  [@Firepup650](https://meta.discourse.org/u/Firepup650)
#### Post date: [February 1, 2024, 2:02pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/10 "2024-02-01T14:02:04Z")
Strange, I don’t get one in desktop view in chrome on my phone:
Of course, there is the one in the login menu, but I’m curious as to why I’m not getting the sign in button at all, regardless of mode I’m viewing the site in.
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [February 1, 2024, 2:22pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/11 "2024-02-01T14:22:02Z")
Your screenshots all look like mobile view. The typical desktop navigation is missing
How did you trigger desktop view? I added
`?mobile_view=0`
[https://support.delta.chat/?mobile\_view=0](https://support.delta.chat/?mobile_view=0)
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### Author:  [@Firepup650](https://meta.discourse.org/u/Firepup650)
#### Post date: [February 1, 2024, 2:25pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/12 "2024-02-01T14:25:16Z")
Oh duh, I flipped the desktop view switch in chrome and assumed Discourse responded to that, let me try actually loading it in desktop view.
EDIT:
Yeah, mobile\_view=0 fixed it, can’t believe I forgot that existed.
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### Author:  [@jidanni](https://meta.discourse.org/u/jidanni)
#### Post date: [February 3, 2024, 8:58am UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/13 "2024-02-03T08:58:27Z")
Hmmm, the teacher tells the steps the students need to use a website,
and it turns out the basic important buttons all are present or absent
probably even depending on how one holds one’s cellphone. Who knows.
It’s a gamble.
Now imagine instructing a room full of senior citizens.
So maybe there needs to be a “seniors mode configuration option” to make
sure all the important buttons are present no matter what device is used.
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### Author:  [@piffy](https://meta.discourse.org/u/piffy)
#### Post date: [February 3, 2024, 7:58pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/14 "2024-02-03T19:58:59Z")
> [@jidanni](#):
>
> But I’m saying that you guys really need to stick with some traditions and not go breaking familiar things just to save one button.
It’s an extraordinarily common design pattern to put Log in and Sign up on the same page
And of course, your favorite example:
Half of the sites shown here only have a “log in” button. And these are also sites with designated home pages/ you can’t access the service _until_ you log in.
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### Author:  [@jidanni](https://meta.discourse.org/u/jidanni)
#### Post date: [February 3, 2024, 11:17pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/15 "2024-02-03T23:17:05Z")
Thank you for the multiple images. But they seem to all drive home my point: no matter how small the sign UP button is, it always appears at the same time the sign IN button is present.
Just like if the sign IN button was a teenager, that always needs to have its sign UP button chaperone present.
Or the sign IN button was your pet dog, who is not going out of the house without its sign UP button flea collar attached.
And the chaperone is not allowed any bathroom breaks, so must be present, visible, with the teenager at all times, and not just in the other room or anything. Even within earshot.
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [February 3, 2024, 11:26pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/16 "2024-02-03T23:26:30Z")
> [@jidanni](#):
>
> But they seem to all drive home my point: no matter how small the sign UP button is, it always appears at the same time the sign IN button is present.
But isn’t that the same here at discourse? After clicking sign in, there is a button to sign up.
> [@HamMan2118](#):
>
> 
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### Author:  [@jidanni](https://meta.discourse.org/u/jidanni)
#### Post date: [February 3, 2024, 11:40pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/17 "2024-02-03T23:40:19Z")
Ah, but you need to know that the sign UP button is hiding in the back room, inside the sign IN button.
Whereas for all the other websites both are visible together.
It’s just like when you go to the bar, and there’s this single person.
Well you didn’t know that their spouse was in the bathroom.
Well I would rather see both present at the same time so there wouldn’t be any mistakes.
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### Author:  [@Moin](https://meta.discourse.org/u/Moin)
#### Post date: [February 3, 2024, 11:51pm UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/18 "2024-02-03T23:51:18Z")
> [@jidanni](#):
>
> all the other websites
Github looks like this for me
I see only one button.
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### Author:  [@piffy](https://meta.discourse.org/u/piffy)
#### Post date: [February 4, 2024, 1:04am UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/19 "2024-02-04T01:04:44Z")
OpenAI: no button. Open hamburger menu, only option is “Log in”
IMDb: only a “Log in” button
eBay: button with human shape to signify both “log in” and “sign up”
Wikipedia: only “Log in” available behind hamburger menu
Reddit: Log in/Sign up in one option behind a menu button
Amazon: only a Sign in button with a human icon
Youtube: only a Sign in button behind a hamburger menu
These aren’t cherrypicked. It’s the dominant design pattern.
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### Author:  [@Jagster](https://meta.discourse.org/u/Jagster)
#### Post date: [February 4, 2024, 3:46am UTC](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745/20 "2024-02-04T03:46:33Z")
I’ve discuss of that with several companies: do we actually need two buttons. Or one button and one very shy and modest text link.
My point is always same: only native english speakers in the meaning theirs european backgroung lies in history of UK **may** need separately sign up and log in. Everybody else don’t need it because they don’t see that difference.
And english speakers will learn how to use policy of one login-button, because sign up **is logging in**. There is no need that extra clutter because someone back in 1996 thought that was good idea and/or needed.
That isn’t any issue at all. There is not a single person that can’t create an account just because of lacking text link sign up. It is an issue for just another persons.
Edit.
There is one situation that actually forces us to use separate sign up and log in pages: biometrical and other passwordless solutions. We can’t offer that for an user without account. And that is actually quite crazy. Just because of (minor) language question and one and perhaps the most important way to login we have to keep sign up there.
[Next page](https://meta.discourse.org/t/dont-see-the-sign-up-button/293745.md?page=2)