# Downloading backups fails with missing template

**URL:** <https://meta.discourse.org/t/downloading-backups-fails-with-missing-template/75630>\
**Category:** Product Support\
**Tags:** unsupported-install\
**Created:** [07.Декабрь.2017 15:41:56 UTC](https://meta.discourse.org/t/downloading-backups-fails-with-missing-template/75630 "2017-12-07T15:41:56Z")\
**Posts on this page:** 1\
**Showing post:** 6

<div class="post-metadata">

**Author:** ![darix](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/darix/32/114280_2.png) [@darix](https://meta.discourse.org/u/darix)\
**Post date:** [08.Декабрь.2017 11:49:48 UTC](https://meta.discourse.org/t/downloading-backups-fails-with-missing-template/75630/6 "2017-12-08T11:49:48Z")

</div>

A download of a newly created backup works now.

Ok this happens when the permissions on the download dir are too strict. (o+rX missing)

Why are backups in the public dir at all?

---

_[View the full topic](https://meta.discourse.org/t/downloading-backups-fails-with-missing-template/75630)._