# Droplet permissions issue after update

**URL:** https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063
**Category:** Support
**Created:** [February 4, 2022, 9:11am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063 "2022-02-04T09:11:32Z")
**Posts on this page:** 13
**Page:** 1

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### Author: ![versionz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/versionz/32/222473_2.png) [@versionz](https://meta.discourse.org/u/versionz)
#### Post date: [February 4, 2022, 9:11am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/1 "2022-02-04T09:11:32Z")

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Anyone else experiencing this?  
Digital Ocean droplet instance is failing to load images after recently updating 2.9.0.beta1  
_Side note: I was unaware that DO uses AWS for image hosting - not a fan of Amazon so kinda disappointed_

> Response from DO  
> The error when accessing the images in the browser is Access denied. It looks like you have a permission issue with your remote server. You will need to check the permission and set the right permission.

Domain [https://aotearoa.syn.foundation/](https://aotearoa.syn.foundation/)  
example image:  
[https://discourse-cloud-file-uploads.s3.dualstack.us-west-2.amazonaws.com/standard14/uploads/synthesis/original/1X/ff22d0e229c401715fb31baf322e4d1c35338c13.jpeg](https://discourse-cloud-file-uploads.s3.dualstack.us-west-2.amazonaws.com/standard14/uploads/synthesis/original/1X/ff22d0e229c401715fb31baf322e4d1c35338c13.jpeg)

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### Author: ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [February 4, 2022, 9:21am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/2 "2022-02-04T09:21:36Z")

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Well, your discourse site is setup to save the images to AWS.

It is not an DO thing.

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### Author: ![versionz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/versionz/32/222473_2.png) [@versionz](https://meta.discourse.org/u/versionz)
#### Post date: [February 4, 2022, 9:22am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/3 "2022-02-04T09:22:29Z")

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Interesting… how and why would I do that? I don’t even have an AWS account - hence being unaware and disappointed.

Actually it could be the thumbnail plug-in? But that doesn’t explain the logo 🤔

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### Author: ![versionz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/versionz/32/222473_2.png) [@versionz](https://meta.discourse.org/u/versionz)
#### Post date: [February 4, 2022, 9:31am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/4 "2022-02-04T09:31:59Z")

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The images load ok in the discourse app

 ![image](https://global.discourse-cdn.com/meta/original/3X/d/7/d71b0726859b9d0c10054395b0adb1d73d49271b.jpeg)

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<div class="post-metadata">

### Author: ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [February 4, 2022, 10:04am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/5 "2022-02-04T10:04:45Z")

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are any of your S3 fields in `admin > settings > files` filled in ?

 ![image](https://global.discourse-cdn.com/meta/original/3X/e/0/e01bcae645e67d7b79fe27977abaa65b740f5527.png)

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<div class="post-metadata">

### Author: ![versionz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/versionz/32/222473_2.png) [@versionz](https://meta.discourse.org/u/versionz)
#### Post date: [February 4, 2022, 10:30am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/6 "2022-02-04T10:30:33Z")

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![image](https://global.discourse-cdn.com/meta/original/3X/7/2/72f0e72d3f031fc55c3566713753f4b2e9459a17.png)  
 ![image](https://global.discourse-cdn.com/meta/original/3X/8/2/82cb07eef9b9de88605fd53f5ab102b4aa390433.png)  
 ![image](https://global.discourse-cdn.com/meta/original/3X/c/8/c8e3c67a223022ec48b434064078a11f8024c6a5.png)

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<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [February 4, 2022, 10:56am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/7 "2022-02-04T10:56:05Z")

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When you moved your site from [Discourse.org](http://Discourse.org) hosting you didn’t get your uploads and they are still on their Amazon bucket. You didn’t notice and they only just now removed them.

You need to email [team@discourse.org](mailto:team@discourse.org) and ask if they can restore them. If they can you’ll need to move them to your local storage.

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<div class="post-metadata">

### Author: ![versionz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/versionz/32/222473_2.png) [@versionz](https://meta.discourse.org/u/versionz)
#### Post date: [February 4, 2022, 8:08pm UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/8 "2022-02-04T20:08:07Z")

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Thanks!  
Sorted by re-uploaded logo & category images 😎

Are Discourse planning to keep endorsing AWS?

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<div class="post-metadata">

### Author: ![IAmGav](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/iamgav/32/235598_2.png) [@IAmGav](https://meta.discourse.org/u/IAmGav)
#### Post date: [February 5, 2022, 7:55am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/9 "2022-02-05T07:55:35Z")

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> [@versionz](#):
>
> Are Discourse planning to keep endorsing AWS?

There is nothing wrong with AWS.

You can decide what you want to use on your own site.

It’s really user preference

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<div class="post-metadata">

### Author: ![versionz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/versionz/32/222473_2.png) [@versionz](https://meta.discourse.org/u/versionz)
#### Post date: [February 5, 2022, 8:04am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/10 "2022-02-05T08:04:36Z")

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Nothing wrong???

> **[Amazon, Google, Microsoft: Here's Who Has the Greenest Cloud](https://www.wired.com/story/amazon-google-microsoft-green-clouds-and-hyperscale-data-centers/)**
>
> A WIRED report card on the top three cloud providers shows how their environmental claims stack up.

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<div class="post-metadata">

### Author: ![versionz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/versionz/32/222473_2.png) [@versionz](https://meta.discourse.org/u/versionz)
#### Post date: [February 8, 2022, 2:14am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/11 "2022-02-08T02:14:07Z")

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![273278292_449798853536330_5017610815064833179_n](https://global.discourse-cdn.com/meta/original/3X/0/f/0f1154722609268a4881de815501f141f440a100.jpeg)

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<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [February 8, 2022, 2:21am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/12 "2022-02-08T02:21:37Z")

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Well, they stopped using cloudflare. Stopping aws will be a bit harder. I’m afraid that if you don’t want to usevaws or companies as bad as aws you’ll need to stop using the internet.

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<div class="post-metadata">

### Author: ![versionz](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/versionz/32/222473_2.png) [@versionz](https://meta.discourse.org/u/versionz)
#### Post date: [February 8, 2022, 2:24am UTC](https://meta.discourse.org/t/droplet-permissions-issue-after-update/217063/13 "2022-02-08T02:24:52Z")

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What was the issue with CloudFlare?

It’s all relative… AWS seems to be the worst of the options

> **[Amazon, Google, Microsoft: Here's Who Has the Greenest Cloud](https://www.wired.com/story/amazon-google-microsoft-green-clouds-and-hyperscale-data-centers/)**
>
> A WIRED report card on the top three cloud providers shows how their environmental claims stack up.
