# "dt7948 is niet gedefinieerd" fout op discourse.com-gehoste site en veilige modus werkt niet
**URL:** https://meta.discourse.org/t/dt7948-is-not-defined-error-on-discourse-com-hosted-site-and-safe-mode-not-working/357171
**Category:** Support
**Created:** [13 maart 2025 om 19:03 UTC](https://meta.discourse.org/t/dt7948-is-not-defined-error-on-discourse-com-hosted-site-and-safe-mode-not-working/357171 "2025-03-13T19:03:46Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@pvanheus](https://meta.discourse.org/u/pvanheus)
#### Post date: [13 maart 2025 om 19:03 UTC](https://meta.discourse.org/t/dt7948-is-not-defined-error-on-discourse-com-hosted-site-and-safe-mode-not-working/357171/1 "2025-03-13T19:03:46Z")
When trying to access our discourse site (hosted by discourse dot com) I get the blank page and “dt7948 is not defined” error in the JS console described [previously](https://meta.discourse.org/t/dt7948-is-not-defined-error-on-discourse-desktop-site/320464). Unfortunately going to [https://our-site-name.our.domain/safe-mode](https://our-site-name.our.domain/safe-mode) redirects immediately to the login page and more of the blank page.
From the previous discussion I suspect that this might be an error with a theme, but unfortunately, since the safe-mode trick isn’t working I cannot figure out how to access the site to debug and fix the problem. Does anyone have suggestions?
Thanks!
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### Author:  [@david](https://meta.discourse.org/u/david)
#### Post date: [13 maart 2025 om 19:12 UTC](https://meta.discourse.org/t/dt7948-is-not-defined-error-on-discourse-com-hosted-site-and-safe-mode-not-working/357171/3 "2025-03-13T19:12:02Z")
Hi @pvanheus, to get into [safe mode](https://meta.discourse.org/t/53504?silent=true) on a “login required” site, the best thing is to go to `/u/admin-login`, enter your admin email, and enable the [safe mode](https://meta.discourse.org/t/53504?silent=true) checkbox.
That should send a magic link to your email inbox which will log you in under [safe mode](https://meta.discourse.org/t/53504?silent=true), so that you can go to the admin panel and disable the problematic theme.
Let us know how it goes!
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### Author:  [@pvanheus](https://meta.discourse.org/u/pvanheus)
#### Post date: [13 maart 2025 om 20:36 UTC](https://meta.discourse.org/t/dt7948-is-not-defined-error-on-discourse-com-hosted-site-and-safe-mode-not-working/357171/4 "2025-03-13T20:36:47Z")
> [@david](#):
>
> /u/admin-login
Thank you! That worked - and then updating the theme (“Sam’s Simple Theme”) fixed the blank screen problem.
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [12 april 2025 om 20:37 UTC](https://meta.discourse.org/t/dt7948-is-not-defined-error-on-discourse-com-hosted-site-and-safe-mode-not-working/357171/5 "2025-04-12T20:37:26Z")
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