# E-mail polling on GMAIL not working
**URL:** https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562
**Category:** Support
**Created:** [February 19, 2019, 3:57pm UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562 "2019-02-19T15:57:38Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@meetya](https://meta.discourse.org/u/meetya)
#### Post date: [February 19, 2019, 3:57pm UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562/1 "2019-02-19T15:57:38Z")
Hello,
Since yesterday I am having difficulties polling for gmail replies as shown here:
These are my Google Account security settings:
As you can see I’ve got 2-Step Verification turned off.
I’ve also enabled Account access via [this page](https://accounts.google.com/b/0/DisplayUnlockCaptcha) as explained on [this topic](https://meta.discourse.org/t/troubleshooting-gmail-poll-via-pop3-for-email-replies/61839/4).
However, I’ve read somewhere that there might be some problems, because I am based in Slovenia, so our gmail account was created from Slovenia as well whereas our DigitalOcean servers are based in New York.
For example, when I try to log into this email account using a new browser, Gmail requires me to type in a code I receive over SMS message.
And ideas?
Note: and to state the obvious: log in credentials are correct - they were working just 5 days ago.
Thanks!
Mitja
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### Author:  [@meetya](https://meta.discourse.org/u/meetya)
#### Post date: [February 19, 2019, 8:40pm UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562/2 "2019-02-19T20:40:45Z")
I’m posting the solution here just in case someone else has the same problem.
What actually helped was to switch 2-step verification ON, and create an [App password](https://support.google.com/accounts/answer/185833?hl=en) and insert it in the Discourse POP3 password setting instead of my usual Gmail account password
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### Author:  [@supermathie](https://meta.discourse.org/u/supermathie)
#### Post date: [February 19, 2019, 8:43pm UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562/3 "2019-02-19T20:43:28Z")
> [@meetya](#):
>
> log in credentials are correct
Yes - that error from gmail is not an authentication failure. It’s asking you to login from a web browser because it think something fishy is going on with the account.
By turning on 2FA you’ve done what gmail was asking - you logged in via a browser.
Are you also using it to send emails?
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### Author:  [@meetya](https://meta.discourse.org/u/meetya)
#### Post date: [February 20, 2019, 7:23am UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562/4 "2019-02-20T07:23:11Z")
yeah, but before enabling 2-step verification, logging into via web-browser didn’t help either. Probably because Google cannot make the connection between discourse trying to connect (with DO servers in New York) and me connection from a browser in Slovenia.
I am using Sparkpost to send emails. I created a dedicated basic gmail account only for receiving emails (reply via email) feature.
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### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [February 20, 2019, 7:26am UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562/5 "2019-02-20T07:26:22Z")
You can maybe consider this as an alternative?
[Configure direct-delivery incoming email for self-hosted sites with Mail-Receiver](https://meta.discourse.org/t/straightforward-direct-delivery-incoming-mail/49487)
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### Author:  [@meetya](https://meta.discourse.org/u/meetya)
#### Post date: [February 20, 2019, 7:46am UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562/6 "2019-02-20T07:46:22Z")
Everything is working now anyway. As far as I understood from the Gmail documentation, it is a recommended approach to give apps, such as Discourse, special App passwords, that you can generate inside your google account security settings, instead of your ‘human’ google password.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [February 20, 2019, 12:50pm UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562/7 "2019-02-20T12:50:36Z")
I would recommend moving discourse to Amsterdam (it is closer and the newest/best data center) and using the incoming mail server recommended above.
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [March 17, 2022, 4:17am UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562/9 "2022-03-17T04:17:34Z")
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### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [April 16, 2022, 4:18am UTC](https://meta.discourse.org/t/e-mail-polling-on-gmail-not-working/109562/10 "2022-04-16T04:18:02Z")
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