# Email address change - click link 2nd time

**URL:** https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643
**Category:** Feature
**Created:** [June 30, 2015, 2:37pm UTC](https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643 "2015-06-30T14:37:28Z")
**Posts on this page:** 9
**Page:** 1

<div class="post-metadata">

### Author: ![DeanMarkTaylor](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/deanmarktaylor/32/102462_2.png) [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)
#### Post date: [June 30, 2015, 2:37pm UTC](https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643/1 "2015-06-30T14:37:28Z")

</div>

When you change your email address you receive a verification email:

> Confirm your new email address for {Amazing Discourse Website} by clicking on the following link:  
> `http://discourse.example.com/users/authorize-email/{some-long-code-here}`

If the user clicks the link a 2nd time (after successfully verifying) the following message is displayed:

> There was an error changing your email address. Perhaps the address is already in use?

Consider changing this error message to:

> There was an error changing your email address. Perhaps the address is already in use or the email address has already been verified?

Yes, users click links in emails again thinking it’s a new email.

Alternatively if possible just log the user in? If the data is no longer available because the verification code is removed after verification then just updating the message would be great.

---

<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [June 30, 2015, 10:06pm UTC](https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643/2 "2015-06-30T22:06:16Z")

</div>

@techapj can you add this to your list, we need a different error message here when the email was already verified.

---

<div class="post-metadata">

### Author: ![Rottenbot](https://avatars.discourse-cdn.com/v4/letter/r/fbc32d/32.png) [@Rottenbot](https://meta.discourse.org/u/Rottenbot)
#### Post date: [July 9, 2015, 3:20pm UTC](https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643/3 "2015-07-09T15:20:23Z")

</div>

I’ve attempted to change the email address of my account to a group email account.  
Once the change is made the system tells me I should be getting a confirmation email but one never arrives at the group account.

Are group email accounts supported? @codinghorror

---

<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [July 9, 2015, 4:55pm UTC](https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643/4 "2015-07-09T16:55:14Z")

</div>

The confirmatiom email is definitely sent, did you check your email spam folder?

---

<div class="post-metadata">

### Author: ![Rottenbot](https://avatars.discourse-cdn.com/v4/letter/r/fbc32d/32.png) [@Rottenbot](https://meta.discourse.org/u/Rottenbot)
#### Post date: [July 13, 2015, 3:00pm UTC](https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643/5 "2015-07-13T15:00:30Z")

</div>

@codinghorror no such luck checking spam. Group setting have all emails being forwarded to a group of 3 individuals and I had all check. I there a way to reset an email address via a support channel perhaps?

---

<div class="post-metadata">

### Author: ![techAPJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/techapj/32/342990_2.png) [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [October 20, 2017, 3:31pm UTC](https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643/7 "2017-10-20T15:31:00Z")

</div>

> [@Rottenbot](#):
>
> I there a way to reset an email address via a support channel perhaps?

We do have this guide:

> [@Change staff email address from console](https://meta.discourse.org/t/change-staff-email-address-from-console/42062):
>
> bookmark This guide describes how to change a staff member’s email address from the console using the Rails console. It applies to situations where an administrator needs to update an email without confirmation from the old address. person_raising_hand Required user level: System Administrator warning Console access required In Discourse, for enhanced security, staff members must confirm changes to their email addresses from both the new and old email addresses. However, this creates…

---

<div class="post-metadata">

### Author: ![techAPJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/techapj/32/342990_2.png) [@techAPJ](https://meta.discourse.org/u/techAPJ)
#### Post date: [October 20, 2017, 3:31pm UTC](https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643/8 "2017-10-20T15:31:27Z")

</div>

Done via:

[https://github.com/discourse/discourse/commit/cafbf506cca48e9bf444c024d5bccd06b4e009d0](https://github.com/discourse/discourse/commit/cafbf506cca48e9bf444c024d5bccd06b4e009d0)

The error message is now consitent with how we handle multiple clicks on account confirmation link.

---

<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [October 20, 2017, 10:21pm UTC](https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643/9 "2017-10-20T22:21:24Z")

</div>

Cool, confirmed on try:

> Sorry, this account confirmation link is no longer valid. Perhaps your account is already active?

---

<div class="post-metadata">

### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [October 20, 2017, 10:21pm UTC](https://meta.discourse.org/t/email-address-change-click-link-2nd-time/30643/10 "2017-10-20T22:21:27Z")

</div>


