# E-Mail-Zuweisungsbenachrichtigung – keine Antwort möglich

**URL:** <https://meta.discourse.org/t/email-assign-notification-cant-reply/113129>\
**Category:** Bug\
**Tags:** assign\
**Created:** [1. April 2019 um 14:22 UTC](https://meta.discourse.org/t/email-assign-notification-cant-reply/113129 "2019-04-01T14:22:23Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Mathijs\_V](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mathijs_v/32/135133_2.png) [@Mathijs\_V](https://meta.discourse.org/u/Mathijs_V)\
**Post date:** [2. April 2019 um 08:06 UTC](https://meta.discourse.org/t/email-assign-notification-cant-reply/113129/4 "2019-04-02T08:06:08Z")

</div>

Thank you both for your replies.

> [@pfaffman](#):
>
> It doesn’t sound like it.
> 
> Do you have `reply by email enabled` selected and a `reply be email address` set and `manual polling enabled` ?
> 
> (The assigned setting isn’t your concern right now.)

The screenshot below shows an example of the mail I receive when someone sends a private message. It says at the bottom of the page that I can reply to this email to respond. I get the same results when I get a mail about a topic.

 ![image](https://global.discourse-cdn.com/meta/original/3X/0/e/0eb6a679828b6f23a4b475afad80602a2176c1b3.png)

When someone assigns me I receive a different mail. It only gives me a link to click on, and not the reply by e-mail option.

 ![image](https://global.discourse-cdn.com/meta/original/3X/7/0/7055f2ba99e8286269869fa668b4d6697ebe7258.png)

Just to be safe I have included the settings you asked for:  
 ![image](https://global.discourse-cdn.com/meta/original/3X/5/4/546fe144606edb292f3b4db2d92ce6c44029bf43.png)  
 ![image](https://global.discourse-cdn.com/meta/original/3X/6/6/661bd20a3a59800295f96c1719bdb16ccfd7fee8.png)

 ![image](https://global.discourse-cdn.com/meta/original/3X/f/6/f61f812ee2e189b62cf31cbefbb16ce09925e2f0.png)

Manual polling is not enabled, but the pop3 polling happens every 1 minute.

Also I have verified that replying on a private message or topic by mail will end up on discourse. It shows the received mails with their reply key.

 ![image](https://global.discourse-cdn.com/meta/original/3X/5/2/5230652795c6226a0d3f863b173b9013aeb25339.png)

> [@sam](#):
>
> Can you confirm you are on latest tests-passed of Discourse?

Not completely sure about that. It does say it is up to date 🙂  
 ![image](https://global.discourse-cdn.com/meta/original/3X/e/3/e31a8067f6471b30fd7b0da0eb062eaaeb0c99a7.png)

I hope I made things a bit more clear. Does anyone of you do get the option to reply by mail when getting assigned?

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_[View the full topic](https://meta.discourse.org/t/email-assign-notification-cant-reply/113129)._