# Email can not be processed: Email::Receiver::BouncedEmailError

**URL:** <https://meta.discourse.org/t/email-can-not-be-processed-email-receiver-bouncedemailerror/77053>\
**Category:** Product Support\
**Created:** [1 Gennaio 2018, 2:13pm UTC](https://meta.discourse.org/t/email-can-not-be-processed-email-receiver-bouncedemailerror/77053 "2018-01-01T14:13:48Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![riking](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/riking/32/170938_2.png) [@riking](https://meta.discourse.org/u/riking)\
**Post date:** [1 Gennaio 2018, 6:22pm UTC](https://meta.discourse.org/t/email-can-not-be-processed-email-receiver-bouncedemailerror/77053/2 "2018-01-01T18:22:43Z")

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One of your users has an account that was suspended by the email provider. You don’t need to do anything except check that they’re correctly flagged as bouncing.

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_[View the full topic](https://meta.discourse.org/t/email-can-not-be-processed-email-receiver-bouncedemailerror/77053)._