# Email-in replies thread wrongly

**URL:** https://meta.discourse.org/t/email-in-replies-thread-wrongly/59365
**Category:** Bug
**Created:** [March 17, 2017, 5:34pm UTC](https://meta.discourse.org/t/email-in-replies-thread-wrongly/59365 "2017-03-17T17:34:33Z")
**Posts on this page:** 1
**Showing post:** 13

<div class="post-metadata">

### Author: ![DeanMarkTaylor](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/deanmarktaylor/32/102462_2.png) [@DeanMarkTaylor](https://meta.discourse.org/u/DeanMarkTaylor)
#### Post date: [May 10, 2017, 7:33pm UTC](https://meta.discourse.org/t/email-in-replies-thread-wrongly/59365/13 "2017-05-10T19:33:52Z")

</div>

> [@LeoMcA](#):
>
> SparkPost is free

I highly recommend setting up this:

> [@Configure VERP to handle bouncing e-mails](https://meta.discourse.org/t/handling-bouncing-e-mails/45343):
>
> Setting up bounces handling Discourse uses the [Variable envelope return path (VERP)](https://en.wikipedia.org/wiki/Variable_envelope_return_path) technique to handle bouncing e-mails. To enable VERP, set the “reply by email address” site setting with an email address template that uses the + sign. The default of replies+%{reply\_key}@discourse.example.com … works fine. If you are using your own or your company’s email server, then, that’s it tada Your discourse instance must be able to receive email sent to this address. This should work via POP, bu…

Note that with all mail providers you will likely bump into deliverability issues, “free” services slightly more so - keep complaining at them if you do. Also consider breaking in a mail IP slowly if you do go that paid private IP route.

---

_[View the full topic](https://meta.discourse.org/t/email-in-replies-thread-wrongly/59365)._