# Email issue -- Reply User Not Matching
**URL:** https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745
**Category:** Support
**Created:** [2016年一月29日 22:23 UTC](https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745 "2016-01-29T22:23:03Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [2016年一月29日 22:23 UTC](https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745/1 "2016-01-29T22:23:03Z")
We’re getting reports of email replies to discourse bouncing with “Email issue – Reply User Not Matching” in the subject. Is this a bug or are we doing something wrong?
Here’s an example:
> We’re sorry, but your email message to [“[discourse+56977ea871cbbfcd2dc39e5b8698a776@namati.org](mailto:discourse+56977ea871cbbfcd2dc39e5b8698a776@namati.org)”] (titled Re: Namati is hiring! Junior Program Officer/Program Officer - Myanmar [Namati Internal]) didn’t work.
> The original notification was not sent to this email address. Try sending from a different email address, or contact a staff member.
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### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2016年一月30日 00:09 UTC](https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745/2 "2016-01-30T00:09:13Z")
Hmm, this is the second report of this issue… Will have a look.
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### Author:  [@tobiaseigen](https://meta.discourse.org/u/tobiaseigen)
#### Post date: [2016年一月30日 20:54 UTC](https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745/3 "2016-01-30T20:54:40Z")
> [@zogstrip](#):
>
> Hmm, this is the second report of this issue… Will have a look.
thanks! much appreciated.
I got a report earlier this week and again from another member yesterday. This morning I updated to latest and tested myself, and have not seen the problem. Of course, breaking troubleshooting rule number one and not attempting to replicate it first. 😉
I’ve asked those two members to let me know if it occurs again.
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### Author:  [@ffub](https://meta.discourse.org/u/ffub)
#### Post date: [2016年一月31日 10:26 UTC](https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745/4 "2016-01-31T10:26:23Z")
I have also been getting reports of this problem all of a sudden. Running the latest version.
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### Author:  [@rriemann](https://meta.discourse.org/u/rriemann)
#### Post date: [2016年一月31日 16:04 UTC](https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745/5 "2016-01-31T16:04:07Z")
That is interesting. Which version are you running exactly?
I don not use pop3 to get mails into discourse, but post them using curl and if the user mail address is wrong, I only get back a HTTP 500 error with no reason at all. The reason is however logged in Discourse.
if this problem is not related, let me know and I will file a separate bug report.
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### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2016年二月1日 18:37 UTC](https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745/6 "2016-02-01T18:37:26Z")
@tobiaseigen helped me debug this issue. It’s due to the bug introduced in [`1bb485f`](https://github.com/discourse/discourse/commit/1bb485fca50c7c235ea307f5b51bb0366f80317b) and fixed in [`d51019e`](https://github.com/discourse/discourse/commit/d51019ee53e524cb18829cc16e918c81b84136e9).
All emails sent between these two commits (_only a couple of days_) will **not** have the user associated to the email log. Which means that whenever we process an incoming email that uses a `reply_key`, it won’t match any user and will thus be rejected.
I just pushed a migration that should fix all the `email_logs` that were created between that period and I highly recommend that you guys upgrade to latest ASAP if you haven’t already.
[https://github.com/discourse/discourse/commit/de58e58272b73fa08c193e444605c0153224115a](https://github.com/discourse/discourse/commit/de58e58272b73fa08c193e444605c0153224115a)
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### Author:  [@lrossouw](https://meta.discourse.org/u/lrossouw)
#### Post date: [2016年二月1日 20:13 UTC](https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745/7 "2016-02-01T20:13:59Z")
Mine sent 4x digests to some users today 🙂 lots of emails.
Also started seeing reply user not matching.
I saw the no user in the email sent list and guessed thats why digests were repeating.
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### Author:  [@lrossouw](https://meta.discourse.org/u/lrossouw)
#### Post date: [2016年二月1日 20:50 UTC](https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745/8 "2016-02-01T20:50:44Z")
Forgot to mention this: It was resending the digest emails to the same people repeatedly every couple of hours I turned off digest emails but it seemed to keep sending. Only when I turned off all emails did it stop.
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### Author:  [@zogstrip](https://meta.discourse.org/u/zogstrip)
#### Post date: [2016年二月2日 18:41 UTC](https://meta.discourse.org/t/email-issue-reply-user-not-matching/38745/9 "2016-02-02T18:41:29Z")