# Email just refuses to work

**URL:** https://meta.discourse.org/t/email-just-refuses-to-work/65074
**Category:** Self-hosting
**Created:** [June 24, 2017, 11:27pm UTC](https://meta.discourse.org/t/email-just-refuses-to-work/65074 "2017-06-24T23:27:02Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![geektripp](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@geektripp](https://meta.discourse.org/u/geektripp)
#### Post date: [June 24, 2017, 11:27pm UTC](https://meta.discourse.org/t/email-just-refuses-to-work/65074/1 "2017-06-24T23:27:02Z")

</div>

I’ve been trying for days now to integrate Discourse into the Digital Ocean account, and I just know it’s something extremely simple, but I’ve tried 10 different ways and the email just never sends.  
The following is the information (minus pass of course) into it and then the cpanel email information. If someone has any ideas what I input wrong, please tell me. Thank you.

Enter the email address to use for the Discourse admin account (ex. user@example .org) [admin@community.gamermeld.com](mailto:admin@community.gamermeld.com)  
Enter the domain or subdomain pointed to this Discourse instance (ex. forum.exam [ple.org](http://ple.org)): [community.gamermeld.com](http://community.gamermeld.com)  
Enter the SMTP server to use to send email (ex: [smtp.example.org](http://smtp.example.org)): [community.gamermeld.com](http://community.gamermeld.com)  
SMTP Port (default 587):2525  
SMTP Username (ex. [user@example.org](mailto:user@example.org)): [admin@community.gamermeld.com](mailto:admin@community.gamermeld.com)  
SMTP Password:  
Thanks! Your Discourse instance is now being configured…this can take a few minutes…

Non-SSL Settings  
(This is NOT recommended.)  
Username: [admin@community.gamermeld.com](mailto:admin@community.gamermeld.com)  
Password: Use the email account’s password.  
Incoming Server: [community.gamermeld.com](http://community.gamermeld.com)  
IMAP Port: 143  
POP3 Port: 110  
Outgoing Server: [community.gamermeld.com](http://community.gamermeld.com)  
SMTP Port: 2525  
Authentication is required for IMAP, POP3, and SMTP.

Secure SSL/TLS Settings  
(Recommended)  
Username: [admin@community.gamermeld.com](mailto:admin@community.gamermeld.com)  
Password: Use the email account’s password.  
Incoming Server: [secureus78.sgcpanel.com](http://secureus78.sgcpanel.com)  
IMAP Port: 993  
POP3 Port: 995  
Outgoing Server: [secureus78.sgcpanel.com](http://secureus78.sgcpanel.com)  
SMTP Port: 465  
Authentication is required for IMAP, POP3, and SMTP.

Thank you for any help.

---

<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [June 24, 2017, 11:30pm UTC](https://meta.discourse.org/t/email-just-refuses-to-work/65074/2 "2017-06-24T23:30:56Z")

</div>

My guess is that the SMTP server won’t allow you to send from your Digital Ocean server and instead wants you to connect from wherever cPanel is running.

---

<div class="post-metadata">

### Author: ![geektripp](https://avatars.discourse-cdn.com/v4/letter/g/da6949/32.png) [@geektripp](https://meta.discourse.org/u/geektripp)
#### Post date: [June 25, 2017, 2:05am UTC](https://meta.discourse.org/t/email-just-refuses-to-work/65074/3 "2017-06-25T02:05:33Z")

</div>

I don’t understand that though. How do I fix it?

---

<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [June 25, 2017, 2:34am UTC](https://meta.discourse.org/t/email-just-refuses-to-work/65074/4 "2017-06-25T02:34:23Z")

</div>

You’ll need to talk to whomever runs that server.
