# Email not working properly
**URL:** https://meta.discourse.org/t/email-not-working-properly/53474
**Category:** Self-hosting
**Created:** [2016年十一月28日 11:30 UTC](https://meta.discourse.org/t/email-not-working-properly/53474 "2016-11-28T11:30:16Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Ham](https://meta.discourse.org/u/Ham)
#### Post date: [2016年十一月28日 11:30 UTC](https://meta.discourse.org/t/email-not-working-properly/53474/1 "2016-11-28T11:30:16Z")
Using Digital Ocean one click app. I setup mail and tested SPF Text Record and DKIM Record are fine using [Sparkpost.com](http://Sparkpost.com). Showed everything fine.
Initially I tried mailgun- showed my domain disabled from the start even when verified.
I tried mailjet- locked my account for verification says 2 days.
Sendgrid has no free version to try. Not wanting to pay for it and it locks account or doesnt work.
I followed thru everything on putty just fine.
Get this: `Thanks! Discourse has now been configured. Create an account via the web interface for the email address xxxx@xxxx.io to continue. root@discourse# `
Looks good when i go to the site. Attempt to create account with that email under user admin and it doesnt allow it. Create account with different username instead.
`
You’re almost done! We sent an activation mail to [xxxxx@xxxx.io](mailto:xxxxx@xxxx.io). Please follow the instructions in the email to activate your account.
If it doesn’t arrive, check your spam folder, or try to log in again to send another activation mail.
`
and nothing. i try to sign in again and resend the acitivation email and still nothing. Under sparkpost summary i get targeted to that .io domain 2 times which is what it should be but see nothing whatsoever. How can I check this?
---
### Author:  [@Nam\_Nguyen](https://meta.discourse.org/u/Nam_Nguyen)
#### Post date: [2016年十一月28日 13:11 UTC](https://meta.discourse.org/t/email-not-working-properly/53474/2 "2016-11-28T13:11:17Z")
I think you can contact Spakpost Customer Services. Previously, I open account with spakpost, domain well vertify, but it cannot send mail like your case. then I send a ticket to help. and they check that my domain manually, it blocked. and they told me that my domain cannot enable because the policy.
I’m using mailgun now, when I opened account, it was blocked too. I asked a sale guy, and I explained clearly about the purpose of using email and website. Finally, they unlock my account and accept my domain.
🙂 hope it useful
---
### Author:  [@Ham](https://meta.discourse.org/u/Ham)
#### Post date: [2016年十一月28日 13:22 UTC](https://meta.discourse.org/t/email-not-working-properly/53474/3 "2016-11-28T13:22:50Z")
I sent support tickets to all three about the accounts and havent heard anything back. Hopefully I hear something soon. 30 min install takes all day with email bs lol
---
### Author:  [@Nam\_Nguyen](https://meta.discourse.org/u/Nam_Nguyen)
#### Post date: [2016年十一月28日 13:36 UTC](https://meta.discourse.org/t/email-not-working-properly/53474/4 "2016-11-28T13:36:01Z")
if you want to install discourse for test or small community… You can try Zoho Mail Free Plan for alternative, it easy to register and it work fine with Discourse. I tested
---
### Author:  [@Ham](https://meta.discourse.org/u/Ham)
#### Post date: [2016年十一月28日 13:40 UTC](https://meta.discourse.org/t/email-not-working-properly/53474/5 "2016-11-28T13:40:35Z")
Id hate to end up with more problems later not having a good enough email service. Would be nice to turn it off and not require email activation from the start. I maybe have 300 active users now on site not to mention tapatalk. So i need enough to at least cover them and any spam bots that try to get thru.
---
### Author:  [@Ham](https://meta.discourse.org/u/Ham)
#### Post date: [2016年十一月28日 17:01 UTC](https://meta.discourse.org/t/email-not-working-properly/53474/6 "2016-11-28T17:01:53Z")
Just an update. It was the email service. I went with sendgrid and redid my droplet with new info. Worked fast and perfectly to get me in.
---
### Author:  [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [2016年十一月28日 17:34 UTC](https://meta.discourse.org/t/email-not-working-properly/53474/7 "2016-11-28T17:34:01Z")