# Email notification for "must approve users"

**URL:** https://meta.discourse.org/t/email-notification-for-must-approve-users/177311
**Category:** Support
**Created:** [January 26, 2021, 1:38pm UTC](https://meta.discourse.org/t/email-notification-for-must-approve-users/177311 "2021-01-26T13:38:45Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![simon](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/simon/32/339122_2.png) [@simon](https://meta.discourse.org/u/simon)
#### Post date: [January 26, 2021, 6:25pm UTC](https://meta.discourse.org/t/email-notification-for-must-approve-users/177311/2 "2021-01-26T18:25:10Z")

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> [@pascal\_kk](#):
>
> On one of our forums “must approve users” is enabled.
> 
> currently the email notifications for the staff members is triggered only sometimes.

The frequency of the reminder is controlled by the `pending users reminder delay` site setting. The default value of that setting is 8 hours. Try setting it to a lower value. The pending user notifications are triggered by a background job that is run once per hour. This means that setting the `pending users reminder delay` to 0 will still cause the notifications to only be generated once per hour.

Note that these notifications are only sent to site moderators, not to site admins.

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_[View the full topic](https://meta.discourse.org/t/email-notification-for-must-approve-users/177311)._