# Email notification not triggering

**URL:** https://meta.discourse.org/t/email-notification-not-triggering/125448
**Category:** Self-hosting
**Created:** [August 11, 2019, 9:02am UTC](https://meta.discourse.org/t/email-notification-not-triggering/125448 "2019-08-11T09:02:36Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![codingblunder](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codingblunder/32/143074_2.png) [@codingblunder](https://meta.discourse.org/u/codingblunder)
#### Post date: [August 11, 2019, 9:02am UTC](https://meta.discourse.org/t/email-notification-not-triggering/125448/1 "2019-08-11T09:02:36Z")

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Hello,  
I am unable to sort the email notifications in spite of having tried out everything, it used work and has stopped.

I’ve checked that the “Email Deliverability Test” is passing sending the emails but in spite of having the following setting on the server

 ![04](https://global.discourse-cdn.com/meta/original/3X/0/a/0a01973d414c94c596af7e20b0a9b20f6213cbfa.png)

and on the user end to receive email notifications,

 ![02](https://global.discourse-cdn.com/meta/original/3X/1/0/10462443ba80a439f1d0f6fc4da64432712c858f.png)

Restarted server, moved from AWS SES to Mailjet and don’t everything but still  
No emails are being sent I suppose, can you kindly let me know how to go about troubleshooting this, the log files I can check and etc.

Thank you.

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### Author: ![itsbhanusharma](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/itsbhanusharma/32/180717_2.png) [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [August 11, 2019, 10:03am UTC](https://meta.discourse.org/t/email-notification-not-triggering/125448/2 "2019-08-11T10:03:46Z")

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First thing to do is to check if the mails are actually reaching your email provider. Can you see emails being passed in their logs?  
if so, the issue may be from their side.

Else,  
have you checked the email skipped logs in discourse? (/admin/email/skipped)

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### Author: ![system](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/system/32/443519_2.png) [@system](https://meta.discourse.org/u/system)
#### Post date: [September 10, 2019, 10:03am UTC](https://meta.discourse.org/t/email-notification-not-triggering/125448/3 "2019-09-10T10:03:50Z")

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