# 关于被标记或需审核的帖子的邮件通知 **URL:** \ **Category:** Feature\ **Created:** [2018年十二月30日 18:54 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328 "2018-12-30T18:54:41Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![AstonJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/astonj/32/215041_2.png) [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Post date:** [2018年十二月30日 18:54 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/1 "2018-12-30T18:54:41Z")
Is this currently possible? If not, can it be added please? I miss it from other forum platforms I have used. Essentially a site setting that would send an email (immediately) after a post has been flagged or when something requires approval, and only to those who have been listed to receive such a notification. At the moment there is a `notify about flags after` and `setting but this sends a PM and to all moderators, with the quickest setting being 1 (hour) after the event. I would not want PM’s getting clogged up with this sort of thing and do not want to bother all moderators, so ideally it would be email only and to those listed for it. Edit: There’s also a ` notify about queued posts after` setting, so we just need to change it to email and by list of users 😃 ---
**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\ **Post date:** [2018年十二月30日 19:30 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/2 "2018-12-30T19:30:40Z")
This is already covered via the methods you described. Note that a PM _will_ send an email notification by the same rules as all other Discourse notifications. ---
**Author:** ![AstonJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/astonj/32/215041_2.png) [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Post date:** [2018年十二月30日 20:24 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/3 "2018-12-30T20:24:54Z")
If the lowest setting is 1 (hour) then it is not an immediate notification - or are you saying setting it to 1 will send an instant notification? Do we really want PM’s clogged up with these? This could amount to hundreds or thousands of needless PM’s every year. Plus if a mod is on the site they will see the flag anyway. I think the main purpose for something like this is for when we are not on the site (or checking in on it every five minutes). ---
**Author:** ![AstonJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/astonj/32/215041_2.png) [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Post date:** [2018年十二月31日 18:04 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/4 "2018-12-31T18:04:35Z")
I set this to 1 last night, and there was a post in the approval queue (for 10 hours by the time I got back on the forum) and we did not receive a PM/notification - so I am not sure it is even working correctly? ---
**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\ **Post date:** [2018年十二月31日 18:36 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/5 "2018-12-31T18:36:57Z")
Sure, @jomaxro can you verify this is working as expected? ---
**Author:** ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)\ **Post date:** [2018年十二月31日 18:42 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/6 "2018-12-31T18:42:24Z")
> [@AstonJ](#): > > Essentially a site setting that would send an email (immediately) after a post has been flagged or when something requires approval, and only to those who have been listed to receive such a notification. This is not possible at the moment. There is no way to be _immediately_ emailed when there is a new flag or queued post. * * * > [@AstonJ](#): > > I set this to 1 last night, and there was a post in the approval queue (for 10 hours by the time I got back on the forum) and we did not receive a PM/notification - so I am not sure it is even working correctly? That doesn’t seem right, will test. ---
**Author:** ![AstonJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/astonj/32/215041_2.png) [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Post date:** [2018年十二月31日 19:43 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/9 "2018-12-31T19:43:18Z")
> [@jomaxro](#): > > That doesn’t seem right, will test. Thanks Joshua. > [@jomaxro](#): > > This is not possible at the moment. There is no way to be _immediately_ emailed when there is a new flag or queued post. Is it possible you could add this at some point please? It would be very helpful for busy forums/teams 🙂 * * * _I also just checked and in the last 29 days there were 210 posts that required approval (we check all first posts of new members for spam), so if those are not being handled within an hour that’s over 2,000 PMs a month for a team of 10. Nearly 25,000 needless PM’s a year, and the figure will only go up as a forum grows. I’m also not sure why a PM would be needed - if a mod is on the forum they will see the red dot anyway. I think an onsite notification, plus an optional email notification would be really nice 😊_ ---
**Author:** ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam)\ **Post date:** [2019年一月2日 01:32 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/10 "2019-01-02T01:32:32Z")
Honestly, I think a far better strategy is spreading the work more vs annoying moderators more. For example, if any TL3 user could approve new user posts it would spread this far better. Email notifications would rarely be needed if at all. I would far prefer investing in improving the “queue” so high TL users can be involved more in “spam” and “new user post approval” vs look at driving more work into moderator plates. For example: - A TL1 could flag something as spam - A TL3 can see red (1), hit the button - Then TL3 marks thing as spam and it is gone OR - A TL0 posts a topic - It hits review queue - TL3 see the queue and approve post. (if we must we can require 2 TL3 for approval) ---
**Author:** ![AstonJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/astonj/32/215041_2.png) [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Post date:** [2019年一月2日 02:07 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/11 "2019-01-02T02:07:25Z")
Hi Sam, I think involving TL3 could definitely help - so long as there were some protections built in (i.e where no permanently destructive action could be taken). So maybe only allow TL3 to _approve_ posts, and defer anything that they don’t feel comfortable approving (or would otherwise mark as spam). That would remove the red dot (and that item out of the approval queue) for them but leave it in for staff. We have first post and first topic to be approved (IIRC) and that has worked very well so far. On some occasions we have had edit spam tho (so now limit edits to 10 hours - but it still gets thro sometimes). We have this because all of our publicly viewable threads are tweeted to our twitter account, so our goal is to catch spam before it is is made live. With regards to the email feature, I actually wasn’t intending to use it for our mods - just me. I agree with you that mods shouldn’t be hassled away from the forum, but as admin, I would like an instant email notification about any flags or posts in the approval queue because it is ultimately my responsibility, and also because I would like to deal with these as quick as possible if I am around (which I usually am, just not on the forum all the time). This is why I originally suggested it is list-based, only those listed get these notifications. I still think this would be a valuable addition. ---
**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\ **Post date:** [2019年一月2日 04:37 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/12 "2019-01-02T04:37:50Z")
That is all fine, but we need to verify the current behavior has not regressed first. ---
**Author:** ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)\ **Post date:** [2019年一月4日 20:12 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/13 "2019-01-04T20:12:25Z")
Sorry for the delay, each test takes at least an hour so checking different cases takes quite some time. I can confirm that moderators receive emails for queued posts, as well as unhandled flags, assuming that they watch the moderator inbox. The site settings `notify about flags after` and `notify about queued posts after` both work, though the shortest option is one hour, they don’t support “immediate”. ---
**Author:** ![AstonJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/astonj/32/215041_2.png) [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Post date:** [2019年一月4日 20:30 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/14 "2019-01-04T20:30:40Z")
> [@jomaxro](#): > > assuming that they watch the moderator inbox. What is that Joshua? _None us received a PM (so nor an email) for that item that was in there for 10 hours - I’ll carry out a test tho to verify._ ---
**Author:** ![jomaxro](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jomaxro/32/126216_2.png) [@jomaxro](https://meta.discourse.org/u/jomaxro)\ **Post date:** [2019年一月4日 20:33 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/15 "2019-01-04T20:33:20Z")
By default moderators _track_ the moderator inbox. That means they do not receive emails for PMs to the inbox, just a blue notification on the site with a count of messages in the inbox. To check the notification state of the inbox, visit `/my/messages/group/moderators`. ---
**Author:** ![AstonJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/astonj/32/215041_2.png) [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Post date:** [2019年一月4日 21:34 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/16 "2019-01-04T21:34:59Z")
Mine is set to ‘watching’ but I still did not receive a PM.. ![45](https://global.discourse-cdn.com/meta/original/3X/4/e/4e013389af886358bb40029f6d335c72cf796e9a.png) ---
**Author:** ![AstonJ](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/astonj/32/215041_2.png) [@AstonJ](https://meta.discourse.org/u/AstonJ)\ **Post date:** [2019年一月7日 01:01 UTC](https://meta.discourse.org/t/email-on-flagged-post-or-those-requiring-approval/105328/17 "2019-01-07T01:01:58Z")
It seems mods were getting this, however it hasn’t gone down well… > Can you please deactivate this setting? Having a useless notification that hogs in my inbox even after someone else has taken care of the post creates a lot of noise. And when I asked for further details as I wasn’t getting them myself… > No email, just a notification about " `x` messages in your moderators inbox", with `x` beeing a continually increasing natural number. > > And after this message has landed in the moderators mailbox, there is no way to get rid of it but reading it, its also there even after the original post has been removed from the approval queue, either by approval or rejection. I then added myself to the ‘moderators’ group and I got the same thing. However I see Robin has posted a topic, so probably best to continue the discussion there: [Proposal: Consolidated Review Queue](https://meta.discourse.org/t/proposal-consolidated-review-queue/105588)