I’m getting the following warning on my Discourse dashboard: [image] And this is the log: [image] I’m not sure what, if anything, to do about this.

[image] alehandrof: Google decided not to play nice for a bit. We’ve found that Google would requires us to re-login every two months or so. Not sure why though :frowning: [image] alehandrof: If so, would the polling (when it continued) pick up on the email(s) that were sent during the glitch? Yes, it will poll all the emails it hasn’t seen yet.

What does the “info” tab say when you look at that particular error?

Info: Job exception: -ERR [SYS/TEMP] Temporary system problem. Please try again later. Backtrace: /usr/local/lib/ruby/2.3.0/net/pop.rb:1006:in `check_response_auth' /usr/local/lib/ruby/2.3.0/net/pop.rb:905:in `auth' /usr/local/lib/ruby/2.3.0/net/pop.rb:567:in `do_start' /usr/local/lib/ruby/2.3.0/net/pop.rb:531:in `start' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:34:in `poll_pop3' /var/www/discourse/app/jobs/scheduled/poll_mailbox.rb:16:in `execute' /var/www/discourse/app/jobs/base.rb:154:in `block (2 levels) in perform' Env: hostname connect-app process_id [31169, 95, 698, 17513, 14817, 16461] application_version [8c51d34100a98d2b1548965bc4a9c5432913a5e7, 2f3ee3b6586dbec793d5b2605b45a2cc8c462827, 4d65370797d87d90741f2f3774b7c6dccdb6a7ae, 802b502818ced8530e5dca3c8aeda477d9c7d74b] current_db default current_hostname connect.amicalnet.org job Jobs::PollMailbox message Signing in to poll incoming emails. opts Does any of this help? :confused:

Are you polling from GMail by any chances?

Yes, we’re using Google Apps for polling.

Make sure you enable “access from less secure apps”. [image]Set up reply by email with POP3 polling Note 2: If you are using a Google Apps mailbox (e.g. a Google mailbox @ yourdomain.com not @gmail.com), you will need to enable “access from less secure apps” in Google Account settings. If not, you will receive a “POP3 authentication failed” error in Discourse. Access from “less secure apps” is disabled by default for Google Apps customers.

I had it turned on for the reply by email address (the polling address), but not for the notification email. I turned it on for that as well, though I don’t think it matters.

I don’t mind if emails were delayed, but might this issue have prevent emails from going out or coming in altogether?

It’s just for incoming emails.

OK. So I’m assuming that this is just a glitch, that Google decided not to play nice for a bit. Because a user just sent in a post via email. Sound reasonable? If so, would the polling (when it continued) pick up on the email(s) that were sent during the glitch?

Email polling error with Google Apps

Product Support

zogstrip (Régis HANOL) July 25, 2016, 9:31am 6

Make sure you enable “access from less secure apps”.

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Email polling error with Google Apps

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