# Email receive issue

**URL:** <https://meta.discourse.org/t/email-receive-issue/374615>\
**Category:** Bug\
**Tags:** mail-receiver, fixed\
**Created:** [July 17, 2025, 9:59am UTC](https://meta.discourse.org/t/email-receive-issue/374615 "2025-07-17T09:59:15Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![Ethsim2](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/ethsim2/32/522255_2.png) [@Ethsim2](https://meta.discourse.org/u/Ethsim2)\
**Post date:** [July 17, 2025, 3:34pm UTC](https://meta.discourse.org/t/email-receive-issue/374615/14 "2025-07-17T15:34:41Z")

</div>

> [@supermathie](#):
>
> What is the inbound address for your forum? (slightly redacted if possible)

[discourse.domain.com](http://discourse.domain.com)

> [@supermathie](#):
>
> What address is it coming from?

- [person@nottingham.ac.uk](mailto:person@nottingham.ac.uk)

- [person@gmail.com](mailto:person@gmail.com)

> [@supermathie](#):
>
> What’s happening with mail sent to it?

it’s connects to mail-receiver but mail-receiver sees the IP as unknown, so bounces it back, the email doesn’t land in the mail-receiver’s queue.

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_[View the full topic](https://meta.discourse.org/t/email-receive-issue/374615)._