Email replies from Outlook not stripping out original message


(Michael Downey) #1

Had a user reply to a post (in a restricted subcategory, for what it’s worth) via HTML email using Microsoft Outlook 2010, and the original message was not stripped out. Checked the incoming email and nothing out-of-the-ordinary about it. On our Discourse site (latest), the reply post appeared as follows.

The same thing happened when the user replied to a PM via email.

Interestingly, the reply wouldn’t (shouldn’t?) have been processed because the reply message was only “Agreed!” which is only 7 characters, well under the minimum character requirement of 20.


Agreed!

From: previousauthor [mailto:discourse@example.org]

Sent: Monday, October 13, 2014 8:56 AM

To: Recipient User

Subject: Re: [Category/Subcategory] The topic title

previousauthor

October 13

Let’s check it out Friday.


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Replied by mail from Outlook 2013 doesn't remove previous message
(Tobias Eigen) #2

I had exactly the same thing happen to me this morning. It’s not a great situation and requires some additional editing to clean posts that come in and also some personalized training of users. Time consuming.


(James Milligan) #3

Same here, can’t confirm he’s using Outlook but I’m pretty certain he is.


(Sam Saffron) #4

@techAPJ can you look at this ASAP

Everyone, we need clear steps to repro, we need the actual payloads of the email.


(Michael Downey) #5

Just sent to you & @techAPJ via PM.


(Clay Heaton) #6

I also sent you an example of this, in a PM, at the end of last week.


(Arpit Jalan) #7

Should be fixed now! :wink:

Can anyone please confirm?


(Clay Heaton) #8

I just installed the upgrade and will let you know if I see more problems with Outlook and replies. Thanks for your prompt attention to this issue!


(Arpit Jalan) #9

Should be (properly) fixed now :bug:

https://github.com/discourse/discourse/pull/3010


(Arpit Jalan) #10