# Email revocation information message is confusing

**URL:** https://meta.discourse.org/t/email-revocation-information-message-is-confusing/387675
**Category:** UX
**Tags:** email
**Created:** [November 5, 2025, 2:22pm UTC](https://meta.discourse.org/t/email-revocation-information-message-is-confusing/387675 "2025-11-05T14:22:08Z")
**Posts on this page:** 1
**Showing post:** 1

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### Author: ![Ltrlg](https://avatars.discourse-cdn.com/v4/letter/l/ee7513/32.png) [@Ltrlg](https://meta.discourse.org/u/Ltrlg)
#### Post date: [November 5, 2025, 2:22pm UTC](https://meta.discourse.org/t/email-revocation-information-message-is-confusing/387675/1 "2025-11-05T14:22:08Z")

</div>

My primary email address has been revoked recently on a Discourse installation. When that happens, the following message is sent to the user\[1\]:

> # Is your email address correct?
> 
> We’re sorry, but we’re having trouble reaching you via email. Our last few emails to you have all bounced back as undeliverable.
> 
> Can you make sure your email address is valid and working? You may also wish to add our email address to your address book / contact list to improve deliverability.

Now I have dug a bit to decipher email revocation in Discourse, and AIUI, this is not something I can do anything about except contacting an administrator or wait for an automatic unrevocation after some time\[2\] –assuming my provider’s SMTP server now behaves.

Problem is: The message says nothing about these two options. The way it is written, I expect to be able to click somewhere “Yes, I checked that it works, resume sending please“; but this is not possible.

* * *

1. I actually got it in French, this version comes from the source code on the main branch. 

2. The default being a full month. That feels really long for something I have basically no control over and could be caused by my provider’s SMTP server going down for a small time (I use mailing list mode on that Discourse installation, failing to deliver 4 times can be pretty fast…).

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