Email user to close a topic after n hours with no activity


(Behzad Khanaliloo) #1

Hi Team,

Is it possible to automatically email a user to close a topic or click resolved button if there was no activity after n hours? I know we can automatically close a topic, but I like to send an email few days before doing so.

Thanks


(Jeff Atwood) #2

Users can’t close topics; only staff can do that. There’s not a reminder / nag about pressing the resolve button at the current time. It might be a bit risky to do so repeatedly if there’s no actual resolution in the topic.