# الرسائل الإلكترونية تعمل على ما يبدو لكنها لا تُرسل فعليًا
**URL:** https://meta.discourse.org/t/emails-are-apparently-working-but-they-are-not-really-sent/98082
**Category:** Self-hosting
**Created:** [26 سبتمبر 2018، 7:55ص UTC](https://meta.discourse.org/t/emails-are-apparently-working-but-they-are-not-really-sent/98082 "2018-09-26T07:55:38Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Alex3](https://meta.discourse.org/u/Alex3)
#### Post date: [26 سبتمبر 2018، 7:55ص UTC](https://meta.discourse.org/t/emails-are-apparently-working-but-they-are-not-really-sent/98082/1 "2018-09-26T07:55:38Z")
Hi:
I have send some emails (registration, password forgot and even test mails) and all seems to be working.
In console:
Started GET “/admin/email/sent.json?offset=0&_=1537948167257" for 2.139.160.242 at 2018-09-26 07:51:42 +0000
Processing by Admin::EmailController#sent as JSON
Parameters: {“offset”=\>“0”, "_”=\>“1537948167257”}
Completed 200 OK in 39ms (Views: 0.2ms | ActiveRecord: 10.7ms)
And in web:
But they are not reaching inboxes (not even in spam folder).
I have tried with 4 different mailboxes (gmail, yahoo, and 2 POP accounts in different ISP’s). I don’t believe is something on “the other side”, but Discourse …
Any help ?
Thank you !
---
### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [26 سبتمبر 2018، 10:02ص UTC](https://meta.discourse.org/t/emails-are-apparently-working-but-they-are-not-really-sent/98082/2 "2018-09-26T10:02:02Z")
What email provider do You use to send emails?
Do they present any logs? If so, do the logs read any errors?
---
### Author:  [@Alex3](https://meta.discourse.org/u/Alex3)
#### Post date: [26 سبتمبر 2018، 10:19ص UTC](https://meta.discourse.org/t/emails-are-apparently-working-but-they-are-not-really-sent/98082/3 "2018-09-26T10:19:32Z")
The SMTP logs error led me to this:
> [@Troubleshoot email on a new Discourse install](https://meta.discourse.org/t/troubleshoot-email-on-a-new-discourse-install/16326/2):
>
> ## Is the email domain correct?
>
> The default email from address is based on the install domain plus subdomain, so if your URL is `discourse.example.com` it will be:
>
> `noreply@discourse.example.com`
>
> But if your mail provider is expecting:
>
> `noreply@example.com`
>
> … you may have problems! To get around this, edit and uncomment this line in `app.yml`
>
> ```plaintext
> ## If you want to set the 'From' email address for your first registration, uncomment and change:
> #- exec: rails r "SiteSetting.notification_email='noreply@example.com'"
> ## After getting the first signup email, re-comment the line. It only needs to run once.
>
> ```
>
> You’ll need to issue a rebuild after uncommenting the above line and setting the from email address as required.
>
> You can also change this from the command line, if needed:
>
> ```plaintext
> ./launcher enter app
> rails r "SiteSetting.notification_email = 'discourse@yoursite.com'"
> exit
>
> ```
Thank you
---
### Author:  [@itsbhanusharma](https://meta.discourse.org/u/itsbhanusharma)
#### Post date: [26 سبتمبر 2018، 10:20ص UTC](https://meta.discourse.org/t/emails-are-apparently-working-but-they-are-not-really-sent/98082/4 "2018-09-26T10:20:51Z")
Do you mind sharing your logs instead of troubleshoot article?