# Emails are not sent

**URL:** https://meta.discourse.org/t/emails-are-not-sent/199276
**Category:** Self-hosting
**Tags:** email
**Created:** [August 5, 2021, 2:39pm UTC](https://meta.discourse.org/t/emails-are-not-sent/199276 "2021-08-05T14:39:01Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Amadov](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@Amadov](https://meta.discourse.org/u/Amadov)
#### Post date: [August 5, 2021, 2:39pm UTC](https://meta.discourse.org/t/emails-are-not-sent/199276/1 "2021-08-05T14:39:01Z")

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I ask for help, sending letters to the mail does not work, what should I do?  
Already tried everything, nothing helps

 ![image](https://global.discourse-cdn.com/meta/original/3X/4/b/4b2a9398c0cd153927834d61b75c61a8f6fc1628.jpeg)

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<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [August 5, 2021, 3:13pm UTC](https://meta.discourse.org/t/emails-are-not-sent/199276/2 "2021-08-05T15:13:41Z")

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Welcome @Amadov. Sorry you’re having trouble. Email is hard.

DId the everything that you tried include [Troubleshooting email on a new Discourse install](https://meta.discourse.org/t/troubleshooting-email-on-a-new-discourse-install/16326)?

Things that would make it possible for people to help would include what mail service you’re using and if it’s ever worked before.

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<div class="post-metadata">

### Author: ![Amadov](https://avatars.discourse-cdn.com/v4/letter/a/439d5e/32.png) [@Amadov](https://meta.discourse.org/u/Amadov)
#### Post date: [August 5, 2021, 4:27pm UTC](https://meta.discourse.org/t/emails-are-not-sent/199276/3 "2021-08-05T16:27:22Z")

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containers/app.yml

```plaintext
DISCOURSE_HOSTNAME: 'newstory.host'
  #DOCKER_USE_HOSTNAME: true

  ## TODO: List of comma delimited emails that will be made admin and developer
  ## on initial signup example 'user1@example.com,user2@example.com'
  DISCOURSE_DEVELOPER_EMAILS: 'support@newstory.host'

 ## TODO: The SMTP mail server used to validate new accounts and send notifica>
  # SMTP ADDRESS, username, and password are required
  # WARNING the char '#' in SMTP password can cause problems!
  DISCOURSE_SMTP_ADDRESS: smtp.beget.com
  DISCOURSE_SMTP_PORT: 587
  DISCOURSE_SMTP_USER_NAME: support@newstory.host
  DISCOURSE_SMTP_PASSWORD: ***********
  DISCOURSE_SMTP_ENABLE_START_TLS: false
  #DISCOURSE_SMTP_AUTHENTICATION: none
  #DISCOURSE_SMTP_OPENSSL_VERIFY_MODE: none
  #DISCOURSE_SMTP_DOMAIN: smtp.beget.com
  #DISCOURSE_NOTIFICATION_EMAIL: support@newstory.host

  LETSENCRYPT_ACCOUNT_EMAIL: su **d@*k.**

```

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<div class="post-metadata">

### Author: ![pfaffman](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/pfaffman/32/120154_2.png) [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [August 5, 2021, 4:31pm UTC](https://meta.discourse.org/t/emails-are-not-sent/199276/4 "2021-08-05T16:31:54Z")

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DId it ever work? Did you follow the steps in the troubleshooting guide?

You need to see that the notification email is set to an address that [beget.com](http://beget.com) will send from.

You can try running `discourse-doctor`; it can sometimes give more helpful messages, but I’m not familiar with [beget.com](http://beget.com). You should see if anything is in the logs there.