# Emails not sent when marking users as admin
**URL:** https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220
**Category:** Support
**Created:** [November 15, 2021, 10:12pm UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220 "2021-11-15T22:12:10Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@VRRyan6](https://meta.discourse.org/u/VRRyan6)
#### Post date: [November 15, 2021, 10:12pm UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/1 "2021-11-15T22:12:10Z")
I’m trying to add users as admins but every time I get this message
I’m confused as to what email its sending it too because I don’t have an any emails about it.
What email does it send that to?
---
### Author:  [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [November 15, 2021, 10:59pm UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/2 "2021-11-15T22:59:48Z")
It should be sent to the email address associated with your admin account. You can check the email sent logs for `admin_confirmation_message` to see where it was sent.
`[YourSite]/admin/email/sent`
---
### Author:  [@awesomerobot](https://meta.discourse.org/u/awesomerobot)
#### Post date: [November 15, 2021, 11:02pm UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/3 "2021-11-15T23:02:30Z")
Also be sure to check your spam folder for the emails
---
### Author:  [@VRRyan6](https://meta.discourse.org/u/VRRyan6)
#### Post date: [November 15, 2021, 11:17pm UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/4 "2021-11-15T23:17:11Z")
it never sent anything
this is all that is there
---
### Author:  [@VRRyan6](https://meta.discourse.org/u/VRRyan6)
#### Post date: [November 15, 2021, 11:18pm UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/5 "2021-11-15T23:18:56Z")
---
### Author:  [@VRRyan6](https://meta.discourse.org/u/VRRyan6)
#### Post date: [November 15, 2021, 11:23pm UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/6 "2021-11-15T23:23:23Z")
kinda found it but what is it sending to, the system account has no\_email in its place but it doesnt send an email when i try to put one in
---
### Author:  [@Simon\_Manning](https://meta.discourse.org/u/Simon_Manning)
#### Post date: [November 15, 2021, 11:29pm UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/7 "2021-11-15T23:29:26Z")
Have you impersonated the `system` user (or given it a password and logged in to it, if that’s possible) before trying to add admin users? If so, you could try logging out and back in as your normal (admin) user.
---
### Author:  [@VRRyan6](https://meta.discourse.org/u/VRRyan6)
#### Post date: [November 15, 2021, 11:52pm UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/8 "2021-11-15T23:52:07Z")
yea i tried that still same message
---
### Author:  [@Simon\_Manning](https://meta.discourse.org/u/Simon_Manning)
#### Post date: [November 15, 2021, 11:55pm UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/9 "2021-11-15T23:55:08Z")
The message in your original post or the `no_email` entry in the log? The former is expected as a confirmation that you really want to give a user admin rights, the latter shouldn’t happen if you have a valid email address on the admin account you’re logged in as and you should receive the email.
---
### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [November 16, 2021, 12:03am UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/10 "2021-11-16T00:03:06Z")
It should be sending to to the address associated with the account that you are logged in as. Are you logged if as a regular admin? Did you get your confirmation email for that account or did you create it if a way that avoided making mark get delivered to you?
---
### Author:  [@VRRyan6](https://meta.discourse.org/u/VRRyan6)
#### Post date: [November 16, 2021, 12:12am UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/11 "2021-11-16T00:12:20Z")
its sending it to the system user’s email which is set as no\_email but i cant set an email
---
### Author:  [@VRRyan6](https://meta.discourse.org/u/VRRyan6)
#### Post date: [November 16, 2021, 12:14am UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/12 "2021-11-16T00:14:24Z")
alright, i just rebooted my vm and it just sent it to the proper user email, thanks.
---
### Author:  [@system](https://meta.discourse.org/u/system)
#### Post date: [December 16, 2021, 12:14am UTC](https://meta.discourse.org/t/emails-not-sent-when-marking-users-as-admin/209220/13 "2021-12-16T00:14:51Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.