# Emails to confirm new admin not being sent

**URL:** <https://meta.discourse.org/t/emails-to-confirm-new-admin-not-being-sent/361972>\
**Category:** Product Support\
**Created:** [April 15, 2025, 8:34pm UTC](https://meta.discourse.org/t/emails-to-confirm-new-admin-not-being-sent/361972 "2025-04-15T20:34:03Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![dfremont](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/dfremont/32/499257_2.png) [@dfremont](https://meta.discourse.org/u/dfremont)\
**Post date:** [April 15, 2025, 8:34pm UTC](https://meta.discourse.org/t/emails-to-confirm-new-admin-not-being-sent/361972/1 "2025-04-15T20:34:03Z")

</div>

Hi folks,

I’m trying to grant admin privileges to a user in our forum. When I click the “Grant Admin” button, I get the message “We’ve sent you an email to verify the new administrator. Please open it and follow the instructions.” However, no email is sent: if I look on the “Email logs” page, there is no entry for it. Any ideas what might be going wrong?

Thanks,  
Daniel

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