# Emails to confirm new admin not being sent

**URL:** <https://meta.discourse.org/t/emails-to-confirm-new-admin-not-being-sent/361972>\
**Category:** Product Support\
**Created:** [April 15, 2025, 8:34pm UTC](https://meta.discourse.org/t/emails-to-confirm-new-admin-not-being-sent/361972 "2025-04-15T20:34:03Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)\
**Post date:** [May 9, 2025, 1:30pm UTC](https://meta.discourse.org/t/emails-to-confirm-new-admin-not-being-sent/361972/6 "2025-05-09T13:30:37Z")

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I’ve had a think about this and nothing immediately springs to mind. 🤔

For debugging, I think I’d have to start with a broad brush.

- Double-check just to be sure it isn’t in the email logs (sent and skipped)
- Does it work in [safe mode](https://meta.discourse.org/t/53504?silent=true)?
- When you click the ‘grant admin’ button do any errors show up in the browser console?
- Is there anything popping up in `yoursite/logs`?
- Does it work for another admin?

With two reports it may be possible to compare yours and @dfremont’s configuration/setup to see if you have anything in common. Any non-official plugins (or plugins in general), anything particularly distinctive about your site settings, etc?

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