# Emails with multiple recipients only showing up to one recipient

**URL:** https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954
**Category:** Support
**Created:** [18 Mayo, 2017 15:30 UTC](https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954 "2017-05-18T15:30:28Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![GregoryS](https://avatars.discourse-cdn.com/v4/letter/g/fbc32d/32.png) [@GregoryS](https://meta.discourse.org/u/GregoryS)
#### Post date: [18 Mayo, 2017 15:30 UTC](https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954/1 "2017-05-18T15:30:28Z")

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Hello,

we have two groups which each **have their own** mail-adress for incomming mails.

Now I sent an email to `group1@hostname.de` and in **CC** to `group2@hostname.de`.  
The mail showed right at the admin control center under `/admin/email/received` but **only** `group1` received it.

I repeated this with `group1` in CC and the mail only showed up in `group2`s inbox.

Even if I **do not use CC** and send the mail to `group1` and `group2` simultaneously, only `group1` received it.

We are running **version** `Discourse 1.8.0.beta12`.

Thanks a lot!

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [18 Mayo, 2017 19:51 UTC](https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954/2 "2017-05-18T19:51:24Z")

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Why would you expect `cc:` to show up there? The email was not directed `To:` the target email address.

Try sending `To: group1, group2`

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### Author: ![GregoryS](https://avatars.discourse-cdn.com/v4/letter/g/fbc32d/32.png) [@GregoryS](https://meta.discourse.org/u/GregoryS)
#### Post date: [18 Mayo, 2017 23:20 UTC](https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954/3 "2017-05-18T23:20:52Z")

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> [@codinghorror](#):
>
> Try sending To: group1, group2

Of course I tried this. Sorry if my point was unclear:

> [@GregoryS](#):
>
> Even if I **do not use CC** and send the mail to `group1` and `group2` simultaneously, only `group1` received it.

The _two_ recipients show correctly under `/admin/email/received` and when I hover my mouse over each of them, there is a popup saying `"TO"`.

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### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)
#### Post date: [18 Mayo, 2017 23:32 UTC](https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954/4 "2017-05-18T23:32:19Z")

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This is a question for @zogstrip, then..

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### Author: ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)
#### Post date: [19 Mayo, 2017 06:00 UTC](https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954/5 "2017-05-19T06:00:45Z")

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I’m pretty sure we only post to the group indicated by the first valid-looking e-mail address we find. Arguably, for caegories at least, this is correct behaviour, because Discourse doesn’t have the concept of “a single message which exists in multiple categories”, and while it might be annoying to have your carefully crafted missive only show up in one of the places you expect it to, splitting the conversation on one topic into two places seems like cutting off your nose to spite your face. PMing multiple groups could be done, but it’s a _very_ niche corner case that I expect just wasn’t considered during feature development. “PR welcome”, I suspect.

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### Author: ![GregoryS](https://avatars.discourse-cdn.com/v4/letter/g/fbc32d/32.png) [@GregoryS](https://meta.discourse.org/u/GregoryS)
#### Post date: [19 Mayo, 2017 07:50 UTC](https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954/6 "2017-05-19T07:50:22Z")

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Thank you for your clarification. 🙂

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### Author: ![fefrei](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/fefrei/32/119538_2.png) [@fefrei](https://meta.discourse.org/u/fefrei)
#### Post date: [19 Mayo, 2017 18:27 UTC](https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954/7 "2017-05-19T18:27:47Z")

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> [@mpalmer](#):
>
> Arguably, this is correct behaviour, because Discourse doesn’t have the concept of “a single message which exists in multiple groups/categories”, and while it might be annoying to have your carefully crafted missive only show up in one of the places you expect it to, splitting the conversation on one topic into two places seems like cutting off your nose to spite your face.

Actually, if a message is sent to two groups, I wouldn’t expect two copies to be created, but one message to both groups – which Discourse supports 🙂

This would be consistent to what happens when you type multiple recipients here:

 ![](https://global.discourse-cdn.com/meta/original/3X/1/5/15f7e53ea4c513f128fab39fc7e698193a6ac824.png)

Is there any reason not to do this?

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### Author: ![mpalmer](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/mpalmer/32/45740_2.png) [@mpalmer](https://meta.discourse.org/u/mpalmer)
#### Post date: [20 Mayo, 2017 01:21 UTC](https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954/8 "2017-05-20T01:21:13Z")

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Yeah, I misspoke on that one – you can have a single PM topic to multiple groups, so if you wanted to support just that, it could work. Multiple _categories_ definitely doesn’t work, though, so you’re then stuck special-casing the “look at multiple addresses” code to PMs, and then handle it differently for categories. Fun times… fun times.

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### Author: ![JammyDodger](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jammydodger/32/254611_2.png) [@JammyDodger](https://meta.discourse.org/u/JammyDodger)
#### Post date: [8 Junio, 2024 12:44 UTC](https://meta.discourse.org/t/emails-with-multiple-recipients-only-showing-up-to-one-recipient/62954/9 "2024-06-08T12:44:47Z")

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