# Embeddable chat that stages users

**URL:** <https://meta.discourse.org/t/embeddable-chat-that-stages-users/233670>\
**Category:** Feature\
**Tags:** chat\
**Created:** [July 22, 2022, 4:40pm UTC](https://meta.discourse.org/t/embeddable-chat-that-stages-users/233670 "2022-07-22T16:40:42Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![agungor](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/agungor/32/260344_2.png) [@agungor](https://meta.discourse.org/u/agungor)\
**Post date:** [July 22, 2022, 6:43pm UTC](https://meta.discourse.org/t/embeddable-chat-that-stages-users/233670/4 "2022-07-22T18:43:56Z")

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I would personally love this as a site admin as well. It would be a great way to consolidate user interactions—rather than have chats in the community and separate chats as part of a customer support solution such as Intercom, have everything in one place.

As an end-user, I would say it depends on the interaction. If I am having a small interaction with a website that I expect to be a one-time conversation, I wouldn’t really care much about what technology is backing that interaction. However, if I am interacting with an entity with which I communicate regularly or in which I am genuinely interested, it would be wonderful if that initial chat interaction led to a community which I could explore and join. Perhaps chats could then turn into PMs or topics for longer-term communication.

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