# Embedding an external widget in Discourse

**URL:** https://meta.discourse.org/t/embedding-an-external-widget-in-discourse/273492
**Category:** Development
**Created:** [August 1, 2023, 2:26pm UTC](https://meta.discourse.org/t/embedding-an-external-widget-in-discourse/273492 "2023-08-01T14:26:35Z")
**Posts on this page:** 1
**Showing post:** 4

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### Author: ![denvergeeks](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/denvergeeks/32/327671_2.png) [@denvergeeks](https://meta.discourse.org/u/denvergeeks)
#### Post date: [August 2, 2023, 10:23am UTC](https://meta.discourse.org/t/embedding-an-external-widget-in-discourse/273492/4 "2023-08-02T10:23:03Z")

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I still don’t understand @cokestroke – did you paste that code into the head section of the theme settings, or somewhere in a plugin? Please also provide links to (either/or) the plugin or theme component.

Have you seen this Topic…

> [@JIRA Service Desk integration?](https://meta.discourse.org/t/jira-service-desk-integration/72762/4):
>
> As I just discussed the same in a different forum I thought I give you some further insight about my idea: I am looking for a solution that also allows to directly create a support ticket out of a forum discussion. The community should try to help themselves, however if necessary they should be able to directly trigger a support case out of the discussion. A ticket should be created and the support staff be notified about that (which is already business of the ticketing software). However, he/…

Is that what you are trying to accomplish?

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