# Enabling team/group to mark topic solved when it is \`email in\` and the user is staged **URL:** \ **Category:** Feature\ **Tags:** solved\ **Created:** [2017年八月29日 11:15 UTC](https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981 "2017-08-29T11:15:13Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![schungx](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schungx/32/70989_2.png) [@schungx](https://meta.discourse.org/u/schungx)\ **Post date:** [2017年八月29日 11:15 UTC](https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981/1 "2017-08-29T11:15:13Z")
When a topic is created via `email in`, and the user is currently _staged_, then obviously the owner of the topic is not there to mark a particular post as the solution. Would there be a way for the category’s team/group to be able to mark posts as solutions within their category, if the topic is created via `email in` and the owner is a _staged_ user? ---
**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\ **Post date:** [2017年八月29日 11:38 UTC](https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981/2 "2017-08-29T11:38:43Z")
Staff can already do this. ---
**Author:** ![schungx](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schungx/32/70989_2.png) [@schungx](https://meta.discourse.org/u/schungx)\ **Post date:** [2017年八月29日 11:47 UTC](https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981/3 "2017-08-29T11:47:06Z")
Yup, but other groups/teams can be non-`staff` and still be handling a category. There may be limited number of `staff` users, and right now they have to be called upon to mark solutions to `email in` topic. This may give a large workload to `staff` when there are many `email in` topics. That’s because if the owner of the topic is a _staged_ user, he/she won’t be able to logon to mark the solution. And no other user with authorization to handle the category can do it for him/her. ---
**Author:** ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror)\ **Post date:** [2017年八月29日 11:52 UTC](https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981/4 "2017-08-29T11:52:44Z")
You are essentially asking for category level mods and that is probably six months of very risky, break-the-world permissions work. Not on any of our current roadmaps in any form. ---
**Author:** ![schungx](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schungx/32/70989_2.png) [@schungx](https://meta.discourse.org/u/schungx)\ **Post date:** [2017年八月29日 13:48 UTC](https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981/5 "2017-08-29T13:48:56Z")
I understand. Life is never perfect, unfortunately… 😢 ---
**Author:** ![lindsey](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/lindsey/32/318210_2.png) [@lindsey](https://meta.discourse.org/u/lindsey)\ **Post date:** [2025年十月27日 20:03 UTC](https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981/6 "2025-10-27T20:03:33Z")
应由类别版主功能解决：[Category Moderator Improvements](https://meta.discourse.org/t/category-moderator-improvements/158628)