# Enabling team/group to mark topic solved when it is \`email in\` and the user is staged

**URL:** <https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981>\
**Category:** Feature\
**Tags:** solved\
**Created:** [Agosto 29, 2017, 11:15am UTC](https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981 "2017-08-29T11:15:13Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![schungx](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/schungx/32/70989_2.png) [@schungx](https://meta.discourse.org/u/schungx)\
**Post date:** [Agosto 29, 2017, 11:47am UTC](https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981/3 "2017-08-29T11:47:06Z")

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Yup, but other groups/teams can be non-`staff` and still be handling a category.

There may be limited number of `staff` users, and right now they have to be called upon to mark solutions to `email in` topic. This may give a large workload to `staff` when there are many `email in` topics.

That’s because if the owner of the topic is a _staged_ user, he/she won’t be able to logon to mark the solution. And no other user with authorization to handle the category can do it for him/her.

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_[View the full topic](https://meta.discourse.org/t/enabling-team-group-to-mark-topic-solved-when-it-is-email-in-and-the-user-is-staged/68981)._