# Err\_empty\_response (324)

**URL:** <https://meta.discourse.org/t/err-empty-response-324/61127>\
**Category:** Product Support\
**Created:** [April 17, 2017, 4:07pm UTC](https://meta.discourse.org/t/err-empty-response-324/61127 "2017-04-17T16:07:56Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![jmsachs](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/jmsachs/32/107682_2.png) [@jmsachs](https://meta.discourse.org/u/jmsachs)\
**Post date:** [August 29, 2019, 3:25pm UTC](https://meta.discourse.org/t/err-empty-response-324/61127/11 "2019-08-29T15:25:43Z")

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Good question. I am not sure. I think they got to a workaround: our company has several VPN servers and if they connected to the VPN based in China then they had the problem, but if they connected to the VPN based in the US then they did not.

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