# Err\_empty\_response (324)

**URL:** <https://meta.discourse.org/t/err-empty-response-324/61127>\
**Category:** Product Support\
**Created:** [17 Abril , 2017 16:07 UTC](https://meta.discourse.org/t/err-empty-response-324/61127 "2017-04-17T16:07:56Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![nicatronTg](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/nicatrontg/32/103643_2.png) [@nicatronTg](https://meta.discourse.org/u/nicatronTg)\
**Post date:** [17 Abril , 2017 23:01 UTC](https://meta.discourse.org/t/err-empty-response-324/61127/3 "2017-04-17T23:01:35Z")

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Just in general, it’s really important to determine if the Chinese clients are going through a VPN for Discourse _and_ everything else internally or if they’re just accessing as a secure site over the wider internet. You may consider routing them through a VPN if they aren’t or using some other technology to proxy/ensure the connection isn’t being mangled outbound.

You should also try routing your non-Chinese workers through any VPN tools the Chinese users are using, to see if it’s an issue _caused by_ VPN software or proxying connections weirdly.

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_[View the full topic](https://meta.discourse.org/t/err-empty-response-324/61127)._