# Error 524 - A timeout occurred
**URL:** https://meta.discourse.org/t/error-524-a-timeout-occurred/181379
**Category:** Self-hosting
**Created:** [February 28, 2021, 11:36am UTC](https://meta.discourse.org/t/error-524-a-timeout-occurred/181379 "2021-02-28T11:36:58Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@jellyton69](https://meta.discourse.org/u/jellyton69)
#### Post date: [February 28, 2021, 11:36am UTC](https://meta.discourse.org/t/error-524-a-timeout-occurred/181379/1 "2021-02-28T11:36:58Z")
Hello there, a couple of days ago I randomly was able to access my forum, it would load for a long time, and then eventually stop and get the cloudflare 524 error. I set up discourse fairly recently and I have no idea what’s happening. Other sites on my webserver work perfectly fine.
URL: [https://forum.everfallcommunity.com/](https://forum.everfallcommunity.com/)
I ran discourse doctor, everything seems to be in order, I disabled all of my plugins.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [February 28, 2021, 1:02pm UTC](https://meta.discourse.org/t/error-524-a-timeout-occurred/181379/2 "2021-02-28T13:02:42Z")
If you’re using cloudflare, disable the orange cloud. It causes many problems.
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### Author:  [@jellyton69](https://meta.discourse.org/u/jellyton69)
#### Post date: [February 28, 2021, 7:11pm UTC](https://meta.discourse.org/t/error-524-a-timeout-occurred/181379/3 "2021-02-28T19:11:29Z")
Ok I’ve done it, now I’m getting this error: 504 Gateway Time-out
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [February 28, 2021, 9:01pm UTC](https://meta.discourse.org/t/error-524-a-timeout-occurred/181379/4 "2021-02-28T21:01:20Z")
That’s sounds like a reverse proxy error or perhaps discourse isn’t running?
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### Author:  [@jellyton69](https://meta.discourse.org/u/jellyton69)
#### Post date: [March 1, 2021, 7:32am UTC](https://meta.discourse.org/t/error-524-a-timeout-occurred/181379/5 "2021-03-01T07:32:13Z")
It looks like it’s timing out again, the page is just loading forever now. It’s possible it’s a proxy thing, but I didn’t change anything, and all the settings look right.
Is there any way I can do a backup without accessing the forum itself? At this point, I might as well reinstall.
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### Author:  [@pfaffman](https://meta.discourse.org/u/pfaffman)
#### Post date: [March 1, 2021, 12:37pm UTC](https://meta.discourse.org/t/error-524-a-timeout-occurred/181379/6 "2021-03-01T12:37:11Z")
Yes, you can run a backup from the command line with
`discourse backup`
Inside the container. There are topics here about backup and restore from the command line.