# "Error authorising your account" log in issue on iOS **URL:** https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336 **Category:** Bug **Created:** [28.Август.2016 06:57:57 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336 "2016-08-28T06:57:57Z") **Posts on this page:** 10 **Page:** 1
### Author: ![CaptainDawud](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/captaindawud/32/61090_2.png) [@CaptainDawud](https://meta.discourse.org/u/CaptainDawud) #### Post date: [28.Август.2016 06:57:57 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336/1 "2016-08-28T06:57:57Z")
Hello guys, so for about a week now I’ve been having this issue when I try to log in to any of the discourse forums I am apart of. The issue is that when I sign into my account, it first says “Authentication is complete, close tab to continue” and then once I refresh it, it then says "Error authorising your account. Video below can explain it all. https://www.youtube.com/embed/l60l0mZCi-8?feature=oembed&wmode=opaque **Edit still have the same issue when I logged into here**. ---
### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam) #### Post date: [28.Август.2016 07:01:28 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336/2 "2016-08-28T07:01:28Z")
Odd, the video is showing a logged on account at the end of the process … This is happening on an iPad against infinite flight? We can test that (we host infinite flight) ---
### Author: ![CaptainDawud](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/captaindawud/32/61090_2.png) [@CaptainDawud](https://meta.discourse.org/u/CaptainDawud) #### Post date: [28.Август.2016 07:05:29 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336/3 "2016-08-28T07:05:29Z")
Correct, this happenes on the infinite flight community and on all of your discourse forums I am apart of. When I get these error messages I just refresh the error message and it moves on. Just curious on what might be causing this… ---
### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam) #### Post date: [28.Август.2016 07:07:57 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336/4 "2016-08-28T07:07:57Z")
I am not sure, I will try to repro. Just to confirm, login on iPad in Safari into any of our sites via Google auth (first time). Recently I changed it so iDevices and Android stop popping open windows for Google auth, it was just totally not needed and caused all sorts of issues. This may be somehow related. ---
### Author: ![codinghorror](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/codinghorror/32/110067_2.png) [@codinghorror](https://meta.discourse.org/u/codinghorror) #### Post date: [28.Август.2016 07:23:07 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336/5 "2016-08-28T07:23:07Z")
I can repro, I think your removal may have broken us here, @sam. I know @neil was the last person to work on this and we had some hacks in place due to weird platform specific behaviors. ![](https://global.discourse-cdn.com/meta/original/3X/2/5/2599b3bd080163e5754911c5cae772bd10695634.jpeg) ---
### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam) #### Post date: [28.Август.2016 07:30:02 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336/6 "2016-08-28T07:30:02Z")
I will get this fixed, we don’t need to even show that window anymore cause the entire auth chain happens in the same window. There are no popups anymore. ---
### Author: ![CaptainDawud](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/captaindawud/32/61090_2.png) [@CaptainDawud](https://meta.discourse.org/u/CaptainDawud) #### Post date: [28.Август.2016 07:32:09 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336/7 "2016-08-28T07:32:09Z")
Great, thanks for your help guys. Really appreciate it. 😀 ---
### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam) #### Post date: [29.Август.2016 01:14:11 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336/8 "2016-08-29T01:14:11Z")
Ok this is now fixed per: [https://github.com/discourse/discourse/commit/0303080586649c6715317fa1da1c2ef8a3de0fdf](https://github.com/discourse/discourse/commit/0303080586649c6715317fa1da1c2ef8a3de0fdf) and [https://github.com/discourse/discourse/commit/22b8c0d44ee2f75042a6848460f49ab3758dbd22](https://github.com/discourse/discourse/commit/22b8c0d44ee2f75042a6848460f49ab3758dbd22) Will get it deployed to all our sites in the next few days. ---
### Author: ![CaptainDawud](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/captaindawud/32/61090_2.png) [@CaptainDawud](https://meta.discourse.org/u/CaptainDawud) #### Post date: [29.Август.2016 08:04:04 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336/9 "2016-08-29T08:04:04Z")
Great thanks a lot, really appreciate it. 😉 ---
### Author: ![sam](https://sea3.discourse-cdn.com/meta/user_avatar/meta.discourse.org/sam/32/102149_2.png) [@sam](https://meta.discourse.org/u/sam) #### Post date: [31.Август.2016 01:19:06 UTC](https://meta.discourse.org/t/error-authorising-your-account-log-in-issue-on-ios/49336/10 "2016-08-31T01:19:06Z")
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